Flooring Care Guide

Product catalog summary

Introduction
Teragren is committed to providing high-quality bamboo hardwood products since 1994. Their products are known for quality, durability, and environmental responsibility. This document provides care instructions to ensure lasting satisfaction with Teragren floors.

General Care and Maintenance
1. Regularly vacuum or sweep the floor and promptly remove spills.
2. Use area rugs with non-abrasive backing in high-traffic areas.
3. Install wood guards on furniture feet.
4. Avoid sliding heavy furniture; lift instead.
5. Trim pets' claws to prevent scratches.
6. Use window coverings to limit direct sunlight, which can alter floor color.
7. Maintain humidity levels between 35% and 55% year-round.

Recommendations
1. Avoid sand, dirt, and grit buildup.
2. Do not wet mop; use a slightly damp mop instead.
3. Avoid steam cleaning.
4. Do not walk on the floor with stiletto heels or cleats.
5. Avoid using wax, oil soap, or household cleaners.
6. Check throw rugs for compatibility with floor finishes.

Expansion Cracks and Squeaks
Maintain humidity levels to prevent shrinkage or expansion. Use humidifiers in dry seasons and air conditioners or dehumidifiers in humid seasons. Do not obstruct expansion joints.

Repair and Cleaning Tips
For shallow scratches, use White Oil or Tibetan Almond Stick. For deeper scratches, use RPM Fil Stiks. Remove adhesive promptly during installation to avoid permanent damage.

Recommended Cleaning Products
1. WoodWise Floor Cleaner
2. Bona Swedish Formula Hardwood Floor Cleaner

Refinishing/Recoating Instructions
Follow manufacturer instructions for Basic Coatings or BonaPrep systems to maintain warranty compliance.

Catalog excerpts

Warranty Information We want you to be happy and confident in your investment. Since its inception in 1994, Teragren has been committed to providing the finest bamboo hardwood products on the market. The Teragren name is synonymous with quality, durability, beauty and uniqueness. To protect your investment and to ensure that your Teragren floors provide lasting satisfaction, please follow our recommended Care Instructions. Environmentally Smart Floor Care Guide Bamboo flooring general care + maintenance Since 1994, Teragren® has upheld their mission to help reduce dependence on dwindling timber resources by manufacturing competitively priced bamboo flooring, panels/veneer and worktops/countertops, made from sustainably harvested Optimum 5.5® Moso bamboo. Read on to learn why Teragren bamboo is an environmentally responsible and sensible choice for you and the planet. http://teragren.com/ad/warranties.html 12715 Miller Road NE Suite 301 Bainbridge Island, WA 98110 Download the specific product warranty* information from teragren.com http://teragren.com/ad/warranties.html teragren.com 800.929.6333 toll-free 206.842.9477 tel 206.842.9456 fax [email protected] Teragren, the Teragren logo and Optimum 5.5 are registered trademarks of Teragren LLC. © 2011 Teragren LLC. All rights reserved. 3/11

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General Care Floor Care Tips TERAGREN RECOMMENDS: Expansion Cracks and Squeaks 1. Vacuum or sweep floor regularly. Remove spills promptly. 2. Use area rugs with non-abrasive or felt backing on high-traffic areas. 3. Install “wood guards” on “feet” of furniture. 4. When moving heavy furniture or appliances, always pick up the item rather than sliding it across the floor. 5. Keep pets’ claws trimmed to avoid excess scratches or gouges. 6. 7. Use sheer drapes, curtains or blinds to limit direct sunlight on your floor. Sunlight will cause the Natural color to darken slightly. The Caramelized color...

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Flooring Care Guide

Flooring Care Guide

Catalog excerpts

All Teragren Bamboo Flooring, Panels/Veneer + Worktops catalogs and technical brochures