COMPANY_PROFILE_ENG_2021
31Pages

If I had to describe our company in three words, I would choose freshness, enthusiasm and ambition. We do not only offer to our customers products and services, we collaborate with them to ensure a high quality level of their daily life, starting from the air they breathe. Rocco Bolgan - Commercial Director Tekno Point Italia - Company profile

Tekno Point Italia - Company profile

OUR COMPANY Tekno Point is in the market since 1992. Specialist in climate comfort systems, we produce and distribute air conditioners, heat pumps and ventilation systems. The wide range of solutions, the quality of our products and the advantages & services offered by Tekno Point fully meet the needs of designers, architects and construction companies. We are the first company, in Europe, to produce and propose a complete line of Invisible air conditioning, which can guarantee climatic comfort and energy saving in the highest respect of architectural decoration. Our invisible air...

Countries where we export our products Heat Pumps Line ATHENA e GINEVRA Branch opening in Milan (MI) Renovation of the Invisibles Line ELFO e IDRA next Development of the Invisibles Line - IDRA Development of the Invisibles Line - ELFO New headquarter in Villa Volpi (VE) Entry into the air conditioning market Production, assembly and distribution of ventilation products Tekno Point foundation air conditioners sold in Europe Technical Assistance Centers in Europe Agencies in Italy and Europe Invisibles units sold in Europe Compound Annual Growth Rate hours of training provided by Tekno Point...

OUR MISSION We are pursuing a sustainable growth by creating a “network of professionals in comfort technologies” who, united by a common vision, will allow us to become the reference point of the market, by distinguishing ourselves through the professionalism and competence of our network. OUR VISION Simple words that express our deep conviction that our company is based on the respect of people in commercial relations, work ethics, transparency in conducting business and the loyalty in mantaining the commitments made in our territory. OUR VALUES We strongly believe that growth cannot...

OUR TEAM Our workforce is made up of a team of over 15 people, who collaborate constantly regardless of the sectors and duties covered. We transmit to each person the joy and enthusiasm of being part of a dynamic and structured reality, devoted to personal and professional well-being. We believe our employees can choose to work with us and not for us. Customer satisfaction, a daily goal, passes through skills, professionalism, but also through curiosity and constant training. Management Commercial Research&Development Technical - Pre&After sales Production Logistic Marketing Located in:...

RESEARCH & DEVELOPMENT DEPARTMENT The Research & Development department deals with the development of new products, improvements and selection and research of suppliers. It explores the best technologies to apply and adapt to our products, not only through the monitoring of the air conditioning sector but also of the sectors related to it. CE product certifications ISO 90001 certification Patents BIM project - IDRA next First prize for company innovation - Infoprogetto Architectural contest 2017/2018 • Accredited product (IDRA next) - Politecnico di Milano Efficiency and innovation path...

PRE & AFTER SALES SERVICE Our sales force guarantees Tekno Point direct presence throughout Europe; a network of professional installers, composed by the best dealers of thermohydraulic material and specialized service centers. Our Technical Office deals with research, contracting both national and foreign Technical Assistance Department training and carries out training courses for customers. This capillarity enables Tekno Point to provide excellence services, characterized by reliable and prompt pre and after sales assistance. Our Technical Department is available to provide the best...

PROVIDES ASSISTANCE IN TRACKING AND MONITORING SHIPPING TIMES EXPERIENCE, PRECISION, PUNCTUALITY AND EFFICIENCY Ensures the regularity, quality and timing of the actions necessary for the storage and delivery of the goods; Manages relations with national and international couriers; It organizes daily shipments to local and international customers, taking care of fulfilling orders in 24/48h. Contacts logistica@teknopoint.com Tekno Point Italia - Company profile Commercial telephone support for customers and agents; Management of relations with customers and agents for the receipt and...

TEKNO POINT ACADEMY Tekno Point annually organizes a series of training courses for installers, delivered both in person and remotely. The training offered deals with the technical, commercial, promotional and resource management fields. The tools that are provided to installers are: • lectures and online webinars; • paper materials to support training; • assistance and coaching by the Tekno Poin team in daily activities. Contacts marketing@teknopoint.com “ Tekno Point firmly believes in the continuous preparation of its collaborators: updating and training are two solid pillars on which to...

ARGENTO VIVO PROGRAM ArgentoVivo is a new concept of relating to the client, of listening to them, of understanding their needs and expectations and of identifying tailor-made technological solutions suited to their needs. A sartorial concept, where each project is tailor-made and adapted to the client. ArgentoVivo is a premium pre-sales consultancy and after-sales service programme aimed at the end user, carried out through its network of qualified Installers and Technical Assistance Centres. The professionals involved in the ArgentoVivo programme place the customer at the centre of their...

OUR SERVICES PRIVATE AREA THE PRIVATE AREA: WHERE IT’S POSSIBLE TO FIND ALL THE DOCUMENTATION CURRENTLY AVAILABLE FOR PROFESSIONALS SECURE YOUR TEKNO POINT PRODUCT To enter the Private Area it is necessary to be registered or register through the specific form. After logging in, there are two ways to search for the desired file: by searching for the product name from the “search bar” at the top, or by exploring the site by language. Tekno Point Italia - Company profile Tekno Point guarantees its products from all manufacturing and operating defects on the appliances sold and installed in...