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MONITORING SYSTEM GUIDE

MONITORING SYSTEM GUIDE

MONITORING SYSTEM GUIDE

Product catalog summary
Overview: The SunPower Monitoring System Guide provides comprehensive instructions on how to monitor and manage your SunPower solar system. It covers system operation, account registration, dashboard navigation, and additional features like the Consumption Monitoring Kit.
1. How Your SunPower Solar System Works: The system consists of solar panels that convert sunlight into electricity, a solar inverter that converts DC to AC electricity for home use, and an electric meter that measures net electricity usage. The SunPower Monitoring System offers detailed insights into energy production and environmental impact.
2. Register and Sign into Your Account: Users must visit the SunPower monitoring website to create an account using their inverter's serial number. The guide provides step-by-step instructions for registration and login, including password retrieval options.
3. Dashboard: The dashboard displays key information such as system capacity, current energy production, historical energy data, and environmental savings. Users can view detailed graphs and download energy data for specific time periods.
4. My Account: Users can update their profile information and set up recurring energy reports. The system address cannot be changed online and requires contacting SunPower support.
5. Support: The guide outlines how to access messages, alerts, and documents related to the monitoring system. Contact information for SunPower support is provided for further assistance.
6. Mobile Device App: The SunPower Monitoring app is available for iOS and Android devices, allowing users to track energy production and environmental savings on the go.
7. Send Feedback: Users are encouraged to provide feedback on the monitoring website through a dedicated feedback section.
8. Troubleshoot Your System: The guide includes troubleshooting steps for common issues and directs users to contact their dealer or SunPower Technical Support for unresolved problems.
9. Consumption Monitoring Kit Features: This optional kit provides additional insights into home energy usage, energy mix, and estimated bill savings. Compatibility with the kit is assessed during system installation.
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Catalog excerpts

MONITORING SYSTEM GUIDE-1

YOUR SUNPOWER MONITORING SYSTEM GUIDE ®

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MONITORING SYSTEM GUIDE-2

YOUR SUNPOWER® MONITORING SYSTEM Congratulations on your new SunPower Monitoring System! SunPower’s advanced monitoring solution allows you to easily and flexibly track your solar system’s performance. You can see how much solar energy you are currently producing, review historical energy production, track the overall performance of the system, and see how much you’ve benefitted the environment over the lifetime of your system. Use this guide to register and sign into your online account, learn about your monitoring system, and begin viewing your energy data and resources. CONTENTS 01 How Your...

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MONITORING SYSTEM GUIDE-3

HOW YOUR SUNPOWER® SOLAR SYSTEM WORKS 1. SUNPOWER® SOLAR PANELS From sunrise to sunset, the SunPower solar system converts sunlight into electricity. The system turns on automatically in the morning and turns off automatically at night. The solar cells in the panels produce direct current (dc) electricity which then flows to a solar inverter. 2. SOLAR INVERTER The inverter (or microinverter) converts the electricity being produced by your panels into the electricity required for household use. The converted solar electricity is delivered directly to your home’s main electrical service panel....

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MONITORING SYSTEM GUIDE-4

REGISTER AND SIGN INTO YOUR ACCOUNT 1. Visit the monitoring website: https://monitor.us.sunpower.com. 2. If you have already registered your SunPower Monitoring System, proceed to Step 9 to log into the monitoring website. If you have not registered, proceed to Step 3. 3. Click create an account. VISIT SUNPOWER.COM SUNP WER MORE ENERGY. FOE LIFE: email address Forgot password? Don't have an accounts ^^ Current SunPower customers carloreate an account. I SunPower Monitoring System Guide 4. Locate the serial number for your inverter model and type it in the device serial number field and click...

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MONITORING SYSTEM GUIDE-5

DASHBOARD Click the Dashboard tab to view your energy data. Time Settings Select a time setting (day, week, month, year, or lifetime) to view solar or around the date generated for a specific time period. Click the range to scroll dates by the selected time setting. time settings To display a specific date range on the graph: click the Custom time setting, click on the Start Date and End Date, and click update view. adjust dates select graph Download Data Select the time setting for which you would like to view energy data and click the (download icon) to download the energy data in a spreadsheet....

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MONITORING SYSTEM GUIDE-6

Click the MY ACCOUNT tab and Profile to view the street address of the registered system and update your profile details including: email, password, first name, last name, and phone number. current email first name phpne number s.ste -i street address union city To change your information or password: click edit, make any changes needed and click update. Note. You cannot change the system address. If the system address is incorrect, please contact l -800-SUNPOWER to update. Click the MY ACCOUNT tab and Reports to set up delivery of a recurring or one-time energy report to an email address of...

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MONITORING SYSTEM GUIDE-7

SEND FEEDBACK Keep track of your home’s energy information wherever you are with an app for your iPhone®, iPad®, or AndroidTM mobile device: We want to hear from you! To send us a suggestion or report an issue regarding the monitoring website: 1. Download the free SunPower Monitoring app from iTunes®, Google PlayTM, or Apple App StoreSM by searching for the “SunPower Monitoring” app and downloading it to your device. 1. Click help us improve the site in the upper right corner. 2. Type your suggestion or issue in the Additional Comments. 3. Click submit. 2. Open the app. 3. Tap each field and...

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MONITORING SYSTEM GUIDE-8

CONSUMPTION MONITORING KIT FEATURES The consumption monitoring kit (installed by your dealer) allows you to monitor your home energy usage and provides additional monitoring features, including Energy Mix and Bill Savings. Not all homes are compatible with the existing consumption monitoring kit and your dealer may have assessed your home's compatibility during your system design and installation process. Please contact your dealer for additional details regarding the consumption monitoring kit. All monitoring features described in the DASHBOARD section are available if you have a consumption...

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*Prices are pre-tax. They exclude delivery charges and customs duties and do not include additional charges for installation or activation options. Prices are indicative only and may vary by country, with changes to the cost of raw materials and exchange rates.