SKIDATA.Care Pack The modular service contract!
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SKIDATA.Care Pack The modular service contract!

Module overview SKID AT A.Care Pack Troubleshooting.Care The uninterrupted operation of your SKIDATA systems is essential for your business success. With the modular SKIDATA.Care Pack you get the optimal service specific to your needs. Together, we will find the best balance between costs and benefits. You take care of your core business; SKIDATA will take care of the smooth operation of your system. Benefits with a SKIDATA.Care Pack: • One single agreement for operational services • A plannable fee for operational services • Exactly defined scope of service: clarity about included...

Hotline.Care We are within reach whenever you need us! Want guaranteed availability of the SKIDATA support team? Just say when. You choose the timeframe, even if it is outside of normal office hours, and we will make ourselves available according to your requirements. Prioritization.Care Higher priority for your support cases! The proper operation of your system is mission critical for your business? Interruptions should be resolved as quickly as possible? Building on the Hotline.Care module, SKIDATA provides a guaranteed handling of the reported incident within a specified time....

Future-proof Transparent Modular Flexible Cost Optimized Availability

Maintenance.Care Be prepared with targeted maintenance! The experience of SKIDATA experts and precise maintenance procedures guarantee optimum cost and benefit to you. • Regular consultation • Hardware maintenance • Software maintenance Upgrade.Care Keep your system on the state of the art! In addition to maintenance of the software within the same software release, SKIDATA offers with the module Upgrade.Care options to be always up-to-date regarding software and IT equipment. • Latest software release including installation • Cyclic IT hardware exchange Protect.Care Preventive security...

Availability of modules and services depends on local service organizations. Exact values,

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