General Terms & Conditions of SANS SOUCI, s.r.o. 1. Terms used in these General Terms & Conditions (hereinafter referred to as „GTC“) with an initial capital letter shall have the following meaning for purposes of GTC. “SANS SOUCI” means the company SANS SOUCI, s.r.o., ID no. 272 78 727, with registered seat at Řeznická 656/14, 110 00 Praha 1, registered in the commercial register maintained by the Municipal court in Prague, section C, insert 118166 and its subsidiaries. “Buyer” means a contractual party to Contract other than SANS SOUCI to which SANS SOUCI shall provide goods and/or services stipulated in the Contract. “Contract” means a sales contract, works contract or an unnamed contract concluded by SANS SOUCI and a third party for the sale and/or delivery and/or rendering of Goods by SANS SOUCI to the third party (i.e. all contracts where a third party stands as a purchaser, client etc. to which SANS SOUCI provides goods and/or services). “Goods” mean goods and/or services or other types of performance that shall be provided by SANS SOUCI to the Buyer or performed by SANS SOUCI for the Buyer in accordance with the Contract. General Provisions The GTC are applicable to all Contracts, unless explicitly stipulated otherwise by SANS SOUCI and the Buyer. The GTC take precedence over any terms and conditions of the Buyer which are in conflict with the GTC or the Contract. By concluding a Contract the Buyer confirms acceptance of the GTC and declares that the Buyer understands the contents of the GTC. GTC form an integral part of the Contract and represent a complete mutual agreement between SANS SOUCI and the Buyer. SANS SOUCI and the Buyer may deviate from the GTC in writing. Ordering and conclusion of the Contract Any offers issued by SANS SOUCI are non-binding unless a validity period of the offer is stipulated or unless the binding nature of an offer is explicitly provided by SANS SOUCI in writing. The Contract shall be concluded upon unconditional acceptance of an offer

follow-up confirmation by SANS SOUCI, which can be either explicit or factual (by beginning to perform such Contract etc.). 3.2. The Buyer shall order Goods in any method of written communication, including e-mails, letters or other forms of communication which enables a clear identification of the Buyer as well as a permanent record of such order. The Buyer shall include all demands and request on Goods in the order. If not included in the order, SANS SOUCI is entitled not to honor such demand or request. SANS SOUCI is entitled to refuse the acceptance of any order. Regardless of the method...

The determining price for Goods shall be included in the order confirmation. If an order confirmation does not contain a price, the Buyer shall be charged in accordance with the valid SANS SOUCI price list. The Buyer shall pay 50 % of the agreed price as a deposit within 7 days of concluding the Contract. The remaining 50 % of the agreed price, plus any other costs agreed upon by the Buyer and SANS SOUCI (freight, insurance, installation etc.) before shipment of the Goods to the Buyer. The Buyer shall always execute payments to SANS SOUCI in accordance with written instructions and payment details...

Goods will be delivered in the appropriate packaging to avoid the risk of damage to the Goods during transportation to the point of delivery. Unless the packaging is specifically agreed upon by the parties to the Contract, it shall be chosen by SANS SOUCI. Unless stipulated otherwise, deliveries will be made EX WORKS, (Cvikov, Czech Repubic) in accordance with INCOTERMS 2020. The delivery date is set forth in the order confirmation issued by SANS SOUCI. Partial deliveries are allowed and may be invoiced for. In case of the Buyer does not accept the Goods, refuses to accept the Goods or returns...

along with a detailed description and relevant documents, e.g. photographs, capturing the nature of the defect. 7.6. Should the Buyer not accept or refuse the delivery of Goods for longer than 30 days, the warranty period shall begin on the day of the first delivery attempt to the Buyer. Should the installation of the Goods be a part of the Contract, the warranty period begins upon the installation of the Goods. Should the Buyer not allow or refuse the installation of the Goods, the warranty period shall begin on the day of the first installation attempt. Any handling of the Goods before installation...

or of its part in case of wrong mounting or wrong dimensioning, design and execution of the hanging device owned by the Buyer or a third party, by exposure to UV light or other inappropriate light frequencies, by tampering with fixing and securing elements of the Goods, damaging the Goods, by surcharge or undercharge in the mains or by operating the Goods at a wrong supply voltage or connecting it to other than allowed power supplies, by keeping it and operating outside the temperature range of -20°C to +45°C, including environment with condensing humidity. 8. The liability of SANS SOUCI is limited...

other parties, however, SANS SOUCI shall be entitled to reimbursement of costs incurred in performing the Contract until the withdrawal by a different party. 10. 10.1. If any licenses or other authorizations are necessary to create or maintain a business relationship, the contractual party, which resides in the state requiring such licenses or authorizations, shall obtain such licenses or authorizations, unless laws of the country require a different procedure, in which case, such contractual party shall notify the other contractual parties about the required procedure and shall provide all necessary...

in such documents in a way that enables SANS SOUCI to manufacture and/or sell the Goods based on such documents and/or render other performance in relation to the Goods based on such documents. In such case, the Buyer must defend, indemnify and hold SANS SOUCI free of any injury against any and all third-party claims based on intellectual property rights, or otherwise related to the manufacture or sale of the Goods according to the documents provided by the Buyer. In the event of a third-party claim against SANS SOUCI based on the infringement of intellectual property rights in connection with...