Pella Window and Door Replacement Guide
16Pages

The Pella Promise Window and Door Replacement Made Easy window & door replacement

No hassle. No pressure. No surprises. That’s how Pella believes window and door replacement should be. We know this isn’t something you do every day. From start to finish, our goal is to make your entire experience easy. That’s The Pella Promise.

Delivering on our promise to you. The Pella Promise. 4 The right product for your home and budget. A no-mess, no-guess installation day. Total Care Guarantee. 9 The benefits of replacing. 11 Understanding your options. 12 Answers to FAQs. 13 What happens next. 14 How to reach us. 15

The Pella Promise. A better replacement experience. For more than 85 years, Pella has created quality windows and doors designed with one purpose in mind — bringing your home added beauty and comfort. From start to finish, our commitment to personal, professional service extends throughout every step of your replacement experience. We call this The Pella Promise, and it’s built on three customer assurances: The Right Product for Your Home and Budget. (See page 5.) Pella has more sizes, styles and material types to choose from, so you’ll rest easy knowing you’re getting a great value … and...

The right product for your home and budget. With so many choices from so many companies, how do you know which window or door is truly right for your home? Pella makes it easy. We have more styles, sizes and material types to choose from, so we can help you find the right product at the right price. During your free in-home consultation, a friendly Pella representative — who’s familiar with your area — will talk openly and honestly about your needs. You can trust that they’ll respect your time, using a pressure-free approach to window and door selection. Your dedicated Pella representative...

Davis’s Story “Our salesman was thorough and able to answer all of our questions, and was very enjoyable to be around. Honestly, it felt like he was a visitor in our home, not someone trying to make a buck. He was very polite and explained the process and timeline.” To see more customer stories, visit pella.com/window-door-reviews.

A no-mess, no-guess installation day. You can rest easy knowing your project will be led by a Pella Expert InstallerSM, who’s recertified annually, so they’re experts in Pella’s exclusive installation methods. They’ll make sure their entire team does the little things to make your installation day worry-free. What to expect on installation day. Your installation team will take extra steps to respect your home and your time. They’ll … Replacement professionals who respect your home. No matter the size of your project, your Pella • Park where it’s convenient for you. • Wear Pella...

Julia’s Story “When the workers left, I went through the house. Not a piece of dirt on the oor, not a piece of furniture moved, not a crack on the wall, not a scratch. I have NEVER seen a more thorough, neat, polite crew as the one that did our Pella install.” To see more customer stories, visit pella.com/window-door-reviews.

Total Care Guarantee. Even the best-performing window or door is only as good as its installation. That’s why we back Pella® products and installation with our Total Care Guarantee — our exclusive National reputation. Local service. product warranties and installation warranty and service agreement. It’s more than a friendly sounding name — it’s the added protection you get from a trusted partner with When you choose Pella, you more than 85 years of experience building, installing and standing behind their windows get the peace of mind that comes from working with a Here’s how these...

Bill’s Story “We have had the windows in for over a year now and have been endlessly happy with how well they operate, how good they look, and how much more comfortable we are even on the coldest, windiest days! Thank you for the great windows!” To see more customer stories, visit pella.com/window-door-reviews.

The benefits of replacing. Whatever the reason you’re looking to replace, you’ll be happy knowing new Pella® windows and doors, along with installation led by a Pella Expert InstallerSM, can bring more benefits than you think. Here are just a few of them ... Lower heating and cooling costs. • ENERGY STAR® qualified windows and doors, including Pella 350 Series windows with triple-pane glass, which are 54% – 83% more energy-efficient than single-pane windows1. • Windows and doors that meet or exceed ENERGY STAR guidelines in all 50 states.2 A more beautiful home. • More products to enhance...

Understanding your options. Consider wood if … • You want design flexibility with products that can be painted or stained to complement your home. • You prefer a low-maintenance exterior finish that resists fading and helps protect the exterior for years. • You want stronger protection against moisture, decay, stains from mold and mildew, as well as termite damage. WOOD VINYL Consider fiberglass if … • You want a low-maintenance product that offers the quality look of painted wood. • You want to protect your home against extreme heat and cold. • You demand extra strength and durability....

Replacing my windows and doors seems overwhelming. What can I expect? Your dedicated Pella representative will walk you through the entire process, so there are no surprises along the way. From helping you find the right products, to delivering a no-mess, no-guess installation day, to protecting your investment with our exclusive warranties and service agreement — we pride ourselves in taking the burden off you. Pella does the little things that are important too — like scheduling a time that fits your schedule and arriving at your appointments on time. Our goal is your peace of mind and...