Compass 360 Destination Management - STYLISH, SMART AND SIMPLE
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Compass 360 Destination Management ® STYLISH, SMART AND SIMPLE

Stylish, smart and simple At Otis we want to help you deliver the best possible experience for everyone who uses your building. That means continually innovating and evolving our products to meet the demands of our ever-changing, fast-moving world. Compass 360 is the third generation of our advanced destination management system. It’s not just fast and efficient. It’s also versatile and easy to install, so it’s ideal for high-rise or low-rise, new builds or modernization. WHAT MAKES COMPASS 360 DIFFERENT? Compass 360 takes elevator dispatching to the next level. New features include an...

Fingertip control Change the look and feel Whether your passengers are regular visitors or new to the building, with the help of Compass 360 they’ll find it easy and effortless to get to the right location quickly. With a wide range of presentation styles to choose from, Compass 360 coordinates with your design vision and fits neatly into the fabric of your building. ENTER DESTINATION RECEIVE ELEVATOR ASSIGNMENT PROCEED TO ASSIGNED ELEVATOR From hotels to hospitals… Compass 360 brings the concept of high-performance destination dispatching to a much wider range of environments, including...

Create the perfect look Most people who come into your building will use the elevators. So, it’s an ideal opportunity to reinforce the values of your design vision. Compass Create allows for a customized appearance of the fixture screens to deliver an enhanced passenger experience. ADD YOUR CHOICE OF BACKGROUND IMAGES. Please note that the results mentioned may vary in each installation. BESPOKE GRAPHIC FEATURES THE BUILT-IN DESIGN SUITE Prefer a graphic approach tailored more closely to your brand identity or using specific visual references? Our team can help you create a unique style,...

Seamless security To save on wiring and installation costs, optional Otis-provided security readers can be installed directly into Compass 360 fixtures. We’re also happy to work with your security provider to integrate other reader options and configurations. ACCESS Achieve total control across your whole building over who goes where and when. Compass 360 interfaces smoothly with most major building security systems. CREDENTIALS Compass 360 reliably supports multiple identification methods. A range of RFID and Bluetooth card readers and frequencies are supported and can be integrated into...

Accessibility features Compass 360 is designed to meet accessibility needs. To aid the visually impaired, the system uses high-contrast screens and verbal instructions, available at the touch of a button. The ‘transit time’ feature provides extra transit time to board the assigned elevator. Adaptable to your needs Compass 360 can easily be customized with a number of additional features to meet a building’s individual operating requirements. DEDICATED ELEVATOR Facilitate or exclude access to a certain elevator car. For example, you might steer passengers towards a car with more floor space...

Streamlined efficiency Fast-track service Compass 360 uses SmartGrouping, our highly advanced dispatching technology to reduce wait and journey times. Compass 360 moves people more efficiently, cutting waiting and journey times by up to 50% in comparison with conventional dispatching systems. The system directs elevators where they’re needed and eliminates duplicate stops. Conventional destination management systems assign passengers going to the same destination to the same elevator. SmartGrouping consolidates passengers and stops to shorten waiting and journey times. As well as assigning...

Throughout the day, Compass 360’s smart technology continually adapts and reconfigures to optimize efficiency. Focusing on everything from contiguous stops to walk and waiting times, the sophisticated algorithms maximize opportunities to enhance the passenger experience. Compass 360 constantly tracks journey patterns to identify and respond to demand. The system adapts service zones to match busy ‘up’ peaks or quieter ‘down’ peaks. Algorithms match ‘up’ and ‘down’ stops, group stops at nearby floors and create more express runs. Saving time, any time LUNCH TWO WAYS PEAK EVENING DOWN PEAK...

Tailored modernization Around half of Compass installations are modernization projects. We know that successful modernization is all about carefully engineered transition with minimum disruption. Because project needs vary, we’ve created a flexible installation process. WE OFFER THREE SEQUENCING OPTIONS: UP-FRONT INSTALLATION Compass 360 is installed at the start of the modernization program to enhance passenger experience from day one. PHASED INSTALLATION Compass 360 is installed gradually by bank (or even by car), using cross-dispatching. POST-REFURBISHMENT INSTALLATION Compass 360 is...

We keep your world moving We’re the world’s largest elevator and escalator service provider. Every day our industry-leading products help two billion people get around built environments easily, quickly and reliably. In 1861, Charles Otis made a promise: to personally ensure the safety, reliability and functionality of every elevator – without compromise. Today, that promise lives on. We call it our Otis Signature Service™. Signature Service means putting you and your passengers at the heart of everything we do. We’re harnessing emerging technology and the Internet of things to deliver the...

Built on a legacy of innovation, Otis was founded in 1853 after Elisha Otis invented the elevator safety brake, giving rise to the modern city, transforming how people live and work, and revolutionizing architecture itself. Today, we are the world’s leading company for elevator and escalator manufacturing, installation and service. We move 2 billion people a day and maintain more than 2 million customer units worldwide, the industry’s largest maintenance portfolio. We can be found in many of the world’s most recognizable buildings, as well as the busiest transportation hubs and retail...