Product Selector 3.0 www.marshalls.co.uk/commercial

www.marshalls.co.uk/select Sales Office: 0845 3020600 Technical Support: 08704 113344 Manufacturing Standards: see page 19 Contents Welcome to Product Selector 3.0 How Our Specialists Work Together Our Statement of Corporate Values Corporate Social Responsibility Ethical Trading Initiative Design Services Manufacturing Standards A Guide to Product Selector 3.0 Block Paving and Setts Water Management Kerb, Channel & Edging Traffic Calming and Management Systems Street Furniture Walling & Masonry

www.marshalls.co.uk/select Sales Office: 0845 3020600 Technical Support: 08704 113344 Manufacturing Standards: see page 19 Marshalls plc’s reputation as the UK’s leading hard landscaping transformation company has been earned by our behaviour over many years: what we say and what we do; the innovative products we make; the excellent services we provide; the way we manage our operations; the interaction with all our stakeholders; the character of our people and how by combining all these factors we can transform landscapes making them enjoyable spaces to live. We recognise that we cannot stand...

www.marshalls.co.uk/select Sales Office: 0845 3020600 Technical Support: 08704 113344 Manufacturing Standards: see page 19 How Our Specialists Work Together Combined expertise in practise Marshalls plc is the UK’s leading transformer of landscapes. With over 120 years’ experience, Marshalls specialists provide high quality products and expertise from project conception and design, to installation and maintenance to help redefine the built environment. Marshalls seven specialist areas bring expertise to every part of the landscape, with products ranging from contemporary street furniture and innovative...

www.marshalls.co.uk/select Sales Office: 0845 3020600 Technical Support: 08704 113344 Manufacturing Standards: see page 19 Marshalls Statement of Corporate Values Our Vision Marshalls is the UK’s leading group of landscape specialists providing inspirational designs, innovative products, superior services and expert installation to exceed the expectations of homeowners, commercial and public sector customers. Our Mission We aim to be a world class company, transforming Britain’s landscapes by providing the best products and specialist services with outstanding quality and value. This will deliver...

www.marshalls.co.uk/select Sales Office: 0845 3020600 Technical Support: 08704 113344 Manufacturing Standards: see page 19 Marshalls Statement of Corporate Values David Sarti (far right), Chief Operating Officer, Marshalls plc, receiving the company’s Business in the Community certificate n As the leader in our field, we will ensure that our standards are not compromised. n Through involvement with the wider community we do all that is possible to provide a sustainable environment for future generations. n We aim to meet or exceed stakeholder expectations throughout our business. n We all accept...

www.marshalls.co.uk/select Sales Office: 0845 3020600 Technical Support: 08704 113344 Manufacturing Standards: see page 19 Manufacturing works personnel attend a company wide presentation on Marshalls business strategy To support our Corporate Statement of Values we have set out a range of Pledges covering key operational areas of our business which we propose to deliver at a minimum but will do all we can to exceed. Our commitment begins with providing a range of products and services designed to ensure that an environment can be transformed to meet the needs of our customers. In the Commercial...

www.marshalls.co.uk/select Sales Office: 0845 3020600 Technical Support: 08704 113344 Manufacturing Standards: see page 19 Our Pledge Product Quality We pledge that our products fully comply with the relevant industry standards ensuring peace of mind for all those who specify, purchase, install or maintain. Through spending time in making our products to the highest possible standards, we make sure our materials are fit for the purpose they were designed for, saving time, money and expense in all aspects of its lifecycle. How We Achieve This Pledge n 80% of our Group’s production tonnage has...

www.marshalls.co.uk/select Sales Office: 0845 3020600 Technical Support: 08704 113344 Manufacturing Standards: see page 19 Administration We pledge to ensure that transacting with us is as easy as it can be. As a Group we follow the CBI’s prompt payment code and abide by a clearly defined payment policy agreed with our major suppliers. We have committed to a process of continual improvement that makes doing business with us as easy as it can be. This is demonstrated through our Customer Service Improvement Programme. Since starting this scheme it has resulted in significant and sustained improvement...

www.marshalls.co.uk/select Sales Office: 0845 3020600 Technical Support: 08704 113344 Manufacturing Standards: see page 19 We pledge to offer industry leading logistics. We pledge to offer industry leading service. An efficient transport system is as important to Marshalls business as it is to fulfilling our customers’ requirements. We constantly review all of our transport operations and put into action any programmes necessary to improve performance. We are in business to service our customers’ requirements. By offering a range of relevant professional services we aim to give our customers...

www.marshalls.co.uk/select Sales Office: 0845 3020600 Technical Support: 08704 113344 Manufacturing Standards: see page 19 Our Innovations Our market-leading position is earned through constantly investing in new technologies and developing products which break new ground and set the industry standard. Through working closely with architects, designers and contractors we continue to offer solutions for the Public & Commercial market that combine natural stone and concrete paving, walling, street furniture and water and traffic management systems. Machine Lay The construction industry is increasingly...