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MANUAL_JOE_IOS

MANUAL_JOE_IOS
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MANUAL_JOE_IOS

Product catalog summary
Overview of JURA Operating Experience (J.O.E.®):
J.O.E.® is an application designed to control and customize JURA coffee machines via smartphones or tablets, supporting both WiFi and Bluetooth connections through JURA WiFi Connect or Smart Connect devices.
Requirements:
  • A compatible JURA coffee machine with WiFi Connect or Smart Connect.
  • A smartphone or tablet with iOS 11.0+ and Bluetooth 4.0+.
  • A functioning home network for WiFi connection.
Initial Setup:
  • Insert WiFi/Smart Connect into the machine's service socket.
  • Use the app's wizard to connect via WiFi or Bluetooth.
  • Scan a QR code for WiFi setup or select the machine for Bluetooth connection.
Product Preparation and Settings:
  • Select and prepare products via the app or Apple Watch.
  • Customize product parameters and save settings.
  • Add products to Apple Watch or Siri for quick access.
Order Management:
Users can create a list of products to prepare sequentially, which is useful for serving multiple guests.
Maintenance Support:
  • Track maintenance status and access instructional videos.
  • Purchase maintenance products online.
  • Start maintenance programs directly from the app.
Cockpit Features:
  • View maintenance status and contact customer support.
  • Access statistics on product usage and maintenance activities.
App Settings:
  • Configure countdown duration, unit preferences, and clear app cache.
  • Update software and manage connection settings.
Software Version and Cache Management:
Instructions are provided for checking app and file versions for supported machines and clearing the application cache, which removes all machines, readings, and default settings from the app or device.
WiFi Connect / Smart Connect Settings:
This section details settings for JURA WiFi Connect / Smart Connect, including:
  • Viewing software version
  • Customizing machine name
  • Managing PIN functions to secure data
  • Updating software for WiFi Connect / Smart Connect
Machine Settings:
Users can adjust various settings directly via the app, such as programming products, adjusting water hardness, setting language, switch-off time, and units. These functions may vary by machine.
Connection Procedures:
To use app functions, a connection to a machine within range is necessary. The document outlines steps for connecting the app to machines using WiFi Connect or Smart Connect, including:
  • Scanning for available machines
  • Connecting J.O.E.® to WiFi or Smart Connect
  • Resolving connection issues by resetting WiFi/Smart Connect
Additional Information:
This section includes instructions for using J.O.E.®, the connected coffee machine, and a link to the JURA spare parts shop. The app supports multiple languages and defaults to English if the set language is unavailable.
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Catalog excerpts

MANUAL_JOE_IOS-1

J.O.E.® JURA Operating Experience (J.O.E.®) Instructions for use

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MANUAL_JOE_IOS-4

1 What is the JURA Operating Experience (J.O.E.®)? J.O.E.® conveniently brings the various setting and programming options of your coffee machine* to your smartphone/tablet. Customise your favourite specialities, give them creative names or assign any image you want to them. The preparation can of course also be started from the smartphone/tablet. All you need is this app and either the JURA WiFi Connect to connect via your home network or the JURA Smart Connect Bluetooth® transmitter. *The latest list of compatible coffee machines is always available at jura.com/joe J Under certain circumstances,...

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MANUAL_JOE_IOS-5

3.2 Connecting to the machine The first time you launch J.O.E.®, a wizard opens to help you connect J.O.E.® to the coffee machine. Choose between Z WiFi Connect (WiFi connection via home network) Z Smart Connect (Bluetooth connection) 3.2.1 WiFi Connect (WiFi connection) On the selection screen, tap "WiFi". If there is no connection between the home network and the smartphone, connect them now. You will need the name and password of your home network. Then tap "Next". Next, you need to activate the WiFi connection on your coffee machine. This step depends on the model. If you aren't sure how...

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MANUAL_JOE_IOS-6

PIN function (optional) The PIN function on the Smart Connect is deactivated by default. If the PIN function has been activated, at this point you will be prompted to enter the PIN. If the correct PIN was entered when the connection to the machine was established, this is stored in the app and does not have to be entered again to re-connect. If the PIN is changed later on, it must be entered again in order to connect. Note: The PIN function can be changed in the WiFi Connect / Smart Connect settings. 3.3 The J.O.E.® interface Start screen: From this screen you can start preparation and access...

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MANUAL_JOE_IOS-7

Settings while your drink is being prepared On the screen you can track the progress of preparation, change the quantities or cancel preparation: Z Slide the scroll bar to the left or right to change the relevant quantity (e.g. amount of milk foam). Z Tap on "Cancel” to stop preparation. If the product has more than one ingredient, e.g. milk foam and coffee, the machine only stops preparing the current ingredient. Z If you have made any adjustments during the preparation phase, you can save these settings locally within J.O.E.®. To do this, tap "Save" after the preparation phase. Preparation...

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MANUAL_JOE_IOS-8

Adding products to Siri – Siri shortcuts You can add the relevant product to Siri as part of the product configuration. You can then, for example, save a Siri voice command. 4.2.2 Customising the start screen Shrinking or enlarging product buttons You can change the size of the product buttons on the start screen. To do this, tap the enlarge symbol or the shrink symbol . Adding a product to the start screen To add more products to the start screen, tap the “+” in an available space. In this product selector you can select the products to be displayed on the start screen. You can also select the...

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MANUAL_JOE_IOS-9

6 Maintenance J.O.E.® supports you with coffee machine maintenance: Z The maintenance status shows when the next maintenance action is due. Z View video U You will be redirected to an instruction video on JURA’s YouTube channel (if available). Z Buy maintenance products online U You will be redirected to the shop on the JURA website. Z Start a maintenance programme U Start the required maintenance programme directly from J.O.E.®. 7 Cockpit In the cockpit you can see lots of information at a glance: Z Maintenance status (when is the next maintenance action due?) Z Direct contact with customer...

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MANUAL_JOE_IOS-10

Product counter Under "Product counter" you will find the various readings for the connected machine. Maintenance counter The number of maintenance programmes carried out (cleaning, descaling, etc.) can be seen under "Maintenance counter". 8 Shop Here you will be redirected to the shop on the JURA website. 9 Settings – App settings In the general app settings, you can configure the basic functions of the app: Z Countdown Z Select unit ml/oz Z Software version Z Clear the app cache (this deletes all settings and data) 9.1 Countdown Define the duration of the countdown before the product is prepared....

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MANUAL_JOE_IOS-11

10 Settings – WiFi Connect / Smart Connect Make various settings for the JURA WiFi Connect / Smart Connect installed in the coffee machine: Z Software version (of JURA WiFi Connect / Smart Connect) Z Machine name Z PIN function (for JURA WiFi Connect / Smart Connect) Z Change the PIN Z Software update for WiFi Connect / Smart Connect 10.1 Machine name You can individually adapt the name of the connected machine. The adapted information is automatically updated throughout the app. 10.2 PIN function You have the option of assigning a PIN to the WiFi Connect / Smart Connect installed in the coffee...

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MANUAL_JOE_IOS-12

10.3 Software update for WiFi Connect / Smart Connect The firmware version of the WiFi Connect / Smart Connect can be updated if a newer version is available. This requires an Internet connection. Tap on "WiFi Connect / Smart Connect software update". If a new version is available, you can now update the app. To finish the update process the connected machine is switched off. You are requested to switch the machine on again to complete the update. 11 Settings – Machine settings With some coffee machines, you can make different settings directly via the app, e.g.: Z Program products on machine...

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12.1.1 Connecting J.O.E.® to WiFi Connect To connect J.O.E.® to the WiFi Connect installed in the machine, the WiFi Connect must be connected to the home network. If, after scanning, no available machine is shown, tap " + " to add a new machine. In this case, proceed as described in 3.2.1. 12.1.2 Connecting J.O.E.® to Smart Connect The range of the Bluetooth connection is approx. 3 m. Available machines are now shown on this screen. Select the machine to which the app is to connect. 12.2 Connected to machine Once you have selected an available machine, after a short wait the connection is established....

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*Prices are pre-tax. They exclude delivery charges and customs duties and do not include additional charges for installation or activation options. Prices are indicative only and may vary by country, with changes to the cost of raw materials and exchange rates.