The JOV CARE GUIDE
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CARE GUIDE

HOW TO TAKE CARE of your JOV-rug Here are some guidelines to keep your JOV-rug in optimal condition. From unrolling your rug to the weekly care instructions, all in order to maintain the beauty of your rug for many years to come. At the end of this document, you will find a little overview of the general characteristics per quality. All JOV-rugs are unique and handmade. On the backside of the rug you’ll find your unique ID card. This way you will never lose the precious information of your JOV-rug. CONTACT US for any further questions info@jovsales.be jov-design.com T +32 (0)9 396 93 96

UNROLL YOU RUG and let it breathe Your lovely JOV-rug has arrived and is ready to be unpacked and rolled out. Here are some important tips that will help you after unrolling the rug. After carefully unrolling your rug, it is important to let it rest and breathe for at least 24 to 48 hours. During these hours the pile of the rug will find its original position again and the hard backing of the rug will have to adapt to the room temperature, in order for the rug to lay itself flat again. Secondly we advise to give your JOV-rug a good vacuuming session. This will remove all excess fibers and...

WEEKLY MAINTENANCE and some extra love We want your JOV-rug to go along for many generations to come. The most important advice we can give you is to VACUUM your JOV-rug frequently. Here below you’ll find some more specific care instructions. Depending on where your JOV-rug is placed, we recommend vacuuming it twice a week. More frequent vacuuming is needed in high-traffic areas. Vacuum your rug thorougly to get rid of dirt, surface dust and soil. It’s important to remove all dirt immediatly, so that it can not build up inside the pile as this will damage the rug. Make sure to vacuum the...

EXTRA TIPS for a happier rug TIP 1: If possible, we suggest to rotate your rug every 3 months, in order to avoid uneven fading and wear. TIP 2: Your rug might not like the sun as much as you do, so please be extra carefull with direct sunlight as it will alter the colour of the yarns overtime. All our yarns are dyed with the highest light fastness, but a change in colour intensity or fading over many years is inevitable for these natural materials. TIP 3: Some of our yarns are sensitive to the weight of furniture. It helps to move the furniture once in a while, to give the pile underneath...

FAQ’s - find all your answers here What about loose fibers and threads? Short fibers or little flocks of fibers will come loose from the yarns, especially in the beginning. All natural yarns will show this as a natural characteristic. Linen is an exception to this, as it doesn’t have short fibers to lose. Don’t worry, this will reduce after a few weeks, but it will never dissapear completely. We advise to vacuum your JOV-rug thorougly and frequently. You should be able to pull these loose threads out easily. In case of a long thread that you can’t pull out and that is clearly sticking out,...

OOOPS! What to do with stains You’ve spilled something on your JOV-rug? Don’t panic, here’s what you can do. In the case of a stain, try to remove it as quickly as possible. Do not let it soak or dry. Some of our yarns, especially wool, do not take fluids quickly and it might therefore be helpfull to remove the fluids fast before the yarn soakes up the liquid. 1/ In case of a wet stain: absorb as much liquid from the stain as possible using a clean towel. Use a white towel preferably, to not make any colour stains. Dab - do not rub! Repeat the process with the clean towel until the stain is...

PRODUCT DATA: find here some info about your quality Quality: ANKE New Zealand Wool (N) + Mohair Wool (M) Quality: BOWIE Material: TENCEL™ Lyocell (B) The combination of New Zealand Wool and Mohair wool bring a cosy feeling to Anke. Both yarns are resilient, so they are able to bounce back up. While New Zealand Wool is rather mat, the addition of our Mohair wool creates a subtle shine and a hint of luxury. This you need to know: Lines will be formed because This you need to know: of the thin mohair yarns that get stuck in the bottom of the rug. Straighten these yarns with a comb with metal...

Quality: GAGA Merino Wool (H) + Mohair Wool (M) Characteristics: Gaga is made out of a mix of Merino and Mohair wool. Merino is spun from the wool of Merino sheep, while Mohair is spun from the wool of young goats. Mohair has a beautiful natural gloss. Both yarns are resilient and very soft. This you need to know: Lines can be formed in Gaga because of the thin mohair yarns that get stuck in the bottom of the rug. Straighten the yarns with a comb with metal pins to avoid line forming in Gaga. Vacuum Gaga regurarly and in different directions, so all yarns are lifted and straightened. Wool...

Quality: SOFT TENCEL™ Lyocell (LY) Quality: SURMER Material: Merino Wool (H) + Mercerised Cotton (E) This you need to know: Lyocell has a tendency to be This you need to know: Wool is a resilient yarn, while This yarn is TENCEL™ certified and is a natural yarn made from cellulose, extracted from the eucalyptus wood pulp. Lyocell is an anti-bacterial material. The short fiber is very fine, it has a nice softness to it and it has a beautiful natural high gloss. ‘lazy’ and tends to lay flat easily. Therefore it needs to be vacuumed regularly to maintain the softness and beautiful shine of the...

CONTACT INFORMATION JOV DESIGN www.jov-design.com info@jovsales.be