Maintenance Guide Overview
This document is a comprehensive maintenance guide for Hansa Metallwerke AG products, detailing various systems and components used in their fittings. It includes sections on accessories, bath rim systems, mixers, thermostats, and more, with specific instructions for disassembly, assembly, and maintenance.
Specifications and Standards
Hansa fittings meet all relevant standards (DIN, DVGW) and are in the lowest noise level class. Plastic parts in contact with water have KTW approval. Quality is ensured through rigorous testing, including endurance tests with 200,000 cycles and UV radiation tests for light-fastness.
Warranty and Quality Assurance
Hansa offers a two-year warranty on all products, with essential components covered for five years. Replacement parts are guaranteed to be available for up to ten years after product discontinuation.
Training and Support
Hansa provides training seminars at regional centers and offers customized training sessions. The training team consists of experts in engineering, sales, and marketing.
Tools and Accessories
A list of tools available from Hansa is provided, including various Allen keys, hexagon screwdrivers, and spanners, along with their respective order numbers.
Bath Rim Systems
Instructions for disassembling and maintaining bath rim systems are detailed, including procedures for replacing shower hoses, adjusting heights, and handling diverters. Specific order numbers for replacement parts are provided.
Extension Sets
Guidelines for installing extension sets for one-hand mixers, thermostats, and diverters are included, with attention to specific measurements and assembly sequences.
Installation and Assembly Instructions- Components and Assembly: The document outlines the installation of a 30 mm extension set for HANSACOMPACT tile rim systems. Key components include the stop ring, ring nut, spindle extension, and bolt. It emphasizes the importance of securing components with appropriate tools and paying attention to alignment marks.
- Disassembly and Reassembly: Instructions are provided for disassembling and reassembling various components, such as the bath pillar spout and HANSAECO control cartridge. The document stresses the importance of using the correct tools and following the sequence of operations to ensure proper installation and avoid leaks.
- Operating Conditions: The document specifies operating pressures and temperatures for different types of taps, including one-hand mixer taps and two-handle taps. It highlights the limitations of using certain features, like water flow regulators, with hydraulically controlled continuous flow heaters.
- Care and Maintenance: Recommendations for maintaining the surface quality of fittings are provided, including cleaning methods and substances to avoid. Special care instructions are given for chrome, satin, and painted surfaces to prevent damage.
- Anti-Scald and Water Flow Limitation: The document describes the procedure for setting the anti-scald stop to limit hot water temperature and reduce scalding risk. It also covers water flow limitation settings for various HANSA models.
- Troubleshooting: Common issues such as reduced water flow, dripping, and cartridge problems are addressed with potential causes and remedies. The document advises on cleaning methods and component replacement when necessary.
Overview: This document provides detailed procedures for replacing and maintaining various components of HANSA thermostats and related systems. It includes instructions for replacing temperature regulators, diverter upper sections, and cleaning strainers and backflow preventers across different models such as HANSATEMPRA, HANSADESIGNO, HANSAPRISMA, and HANSATWISTER.
1. Temperature Regulator Replacement:- HANSATEMPRA (up to 1998): Instructions for checking and replacing defective temperature regulators, including necessary tools and order numbers for replacement parts.
- HANSATEMPRA (1999 onwards) & HANSADESIGNO: Similar procedures with updated part numbers and additional notes on compatibility with legionella flushing sets.
- HANSAPRISMA & HANSATWISTER: Detailed steps for testing and replacing temperature regulators, emphasizing the importance of correct installation and reassembly.
2. Diverter Upper Section Replacement:- Guidelines for replacing defective diverter upper sections with shut-off, including part numbers and assembly instructions for HANSADESIGNO and HANSATWISTER models.
3. Cleaning Strainers and Backflow Preventers:- Procedures for cleaning and replacing clogged aerators, dirt traps, and backflow preventers to ensure proper water flow and temperature regulation.
4. Water Flow Limitation and Adjustment:- Instructions for adjusting water flow settings and temperature scales, including factory settings and re-adjustment procedures for various models.
5. Thermal Disinfection:- Guidelines for performing thermal disinfection to prevent legionella, highlighting the risk of scalding and necessary precautions.
6. Concealed Thermostat Maintenance:- Steps for removing cover plates and cleaning components in concealed thermostats, with attention to installation depth and part compatibility.
Critical Information:- Ensure correct positioning and installation of all components to prevent leaks and ensure functionality.
- Use specified tools and follow order numbers for replacement parts to maintain system integrity.
- Regular maintenance and cleaning are essential for optimal performance and safety.
Overview: This document provides detailed instructions for troubleshooting and maintaining HANSAMAT concealed thermostats and related components from 1977 to 2003. It includes procedures for replacing temperature regulators, cleaning strainers, and installing extension sets, among other tasks.
1. Replacing Temperature Regulator:- Faults: No water flow, reduced flow, or thermostat leaking.
- Causes: Dirt or lime scale deposits, upstream shut-off valves not fully open, clogged dirt traps, or leaking seat in the temperature regulator.
- Remedies: Clean or replace aerators, open shut-off valves, clean strainers, and replace the temperature regulator if necessary.
2. Cleaning Strainers:- Faults: Only hot or cold water flows, mixing not possible.
- Causes: Defective temperature regulator or interchanged cold/hot water inlets.
- Remedies: Check and replace the temperature regulator if needed, and ensure correct connection of water inlets.
3. Installing Extension Set:- Procedure: Shut off water supply, remove cover plate, and attach extension set components in sequence. Ensure proper alignment and secure with bolts and washers.
- Leak Test: After installation, check for leaks by opening upstream shut-off valves and testing the extension set.
4. Re-adjustment for HANSAMAT Thermostat (Post-2003):- Temperature Adjustment: Adjust the temperature scale for variations in hot water temperature using a hexagon bolt.
- Tools Required: 2 mm Allen key and pliers for holding the temperature spindle.
5. Accessories and Fitting Dimensions:- Recommended Heights: Provides average fitting heights for mirrors, shelves, lotion dispensers, soap dishes, and towel rails.
- Considerations: Consult customers for exact fitting heights and consider tile patterns.
6. Two-handle Taps/Pillar Valves:- Faults: Reduced water flow or valve dripping.
- Causes: Dirt or lime scale deposits, or damaged ceramic disc.
- Remedies: Clean or replace aerators and upper sections, ensuring proper installation.
Technical Document Summary
1. Specifications and Procedures
This document provides detailed instructions for the assembly, disassembly, and maintenance of various components related to HANSA plumbing systems. Key procedures include the disassembly of diverter housings, conversion of valve operations from clockwise to anti-clockwise, and the replacement of ceramic disc upper sections. Specific tools and order numbers for parts are provided to ensure proper maintenance and repair.
2. Conversion and Installation
Instructions are given for converting knob mounts and valve seat seals, including the necessary steps to shut off water supplies and replace components. The document emphasizes the importance of correct installation positions for the HANSAVAROX concealed boxes, with specific guidelines for models 4000 and 4001.
3. Fault Diagnosis and Remedies
A section is dedicated to diagnosing common faults such as dripping taps and defective seals. Remedies include replacing ceramic upper sections and cleaning or replacing spray regulators. Order numbers for replacement parts are provided.
4. Flushing and Pressure Testing
Guidelines for flushing systems as per DIN 1988 standards are included, using HANSA pressure test plugs. The document outlines the steps for conducting pressure tests and the importance of sealing outlets during these tests.
5. Safety and Maintenance
Safety devices and thermostats are discussed, with instructions for removing and replacing defective temperature regulators. The document stresses the importance of shutting off inlet pipes during disassembly to prevent injury and damage.
6. Installation Depth and Extensions
Instructions for determining correct installation depths and using extension sets are provided. The document specifies the dimensions required for proper installation and the use of cover plate extensions for shallow installations.
7. Electronics and General Information
The final sections cover general information on electronic components, including checking power supplies and water supply connections. Specific models such as HANSAElEKTRONA and HANSACOBRA are mentioned, with troubleshooting steps for electronic issues.
Overview: This document provides detailed technical information and procedures for the installation, operation, and troubleshooting of HANSA electronic taps, including models with solar functions and various control features.
Specifications:- Battery types: 2CR5, 6 V; Dl 245, 6 V; Dl 223 A, 6 V; CRP 2 P, 6 V.
- Solar function: Operates with solar voltage of 3.6 V or higher, with battery backup for lower voltages.
Procedures:- Setting Water Run-On Time: For models up to 2008, press the start/stop button to set the desired run-on time. For models from 2008 onwards, follow a sequence of button presses to set the time.
- Start-Up: Follow installation instructions, ensure water supply, remove sensor eye sticker, and allow automatic calibration.
- Electronics Re-Start and Sensor Re-Calibration: Follow a sequence of button presses to reset and recalibrate the sensor if initial settings are unsatisfactory.
- Problem Rectification: Address issues like automatic water flow or constant switch-on by recalibrating the sensor with a different reference point.
- Transmission Output Setting: Adjust the transmission output if the sensor is too sensitive, especially with chromium steel basins.
Troubleshooting:- No Water Flow: Check power supply, battery, and sensor cleanliness.
- Constant Water Flow: Check for reflections or power cuts.
- Insufficient Water Flow: Check supply pressure, angle valves, and clean any clogged components.
- Flashing During Water Flow: Indicates a flat battery.
Maintenance and Replacement:- Instructions for replacing components like O-rings, solenoid valves, and electronics are provided with order numbers for parts.
Additional Features:- HANSACONTROL Functions: Includes cleaning mode, constant on, and programming water running time.
- Autoset: Automatic calibration of the sensor range for maximum convenience.
Overview: The document provides detailed instructions for programming and maintaining HANSACOBRA and HANSAMURANO E taps, focusing on functions such as water running time, hygiene flushing, sensor range settings, and battery replacement.
1. Water Running Time Programming:- To set the water running time, press the control button for 2 seconds to start the flow, then hold to extend the time by 1 minute per flash.
- Example: 5 flashes equal 5 minutes of running time.
2. Hygiene Flushing Function:- 24-hour hygiene flushing is activated by pressing the control button for 24 seconds, confirmed by 2 flashes.
- Deactivation is confirmed by 5 flashes.
3. Autoset and Manual Sensor Range:- Autoset automatically calibrates the sensor range to the wash basin, activated by a double click and confirmed by 5 flashes.
- Manual setting involves pressing the control button twice and holding for 5 seconds, with the range adjustable through subsequent presses.
4. Battery Replacement:- For HANSACOBRA, remove the electronics and replace the battery with a 6V lithium Dl245 or 2CR5.
- Reassemble in reverse order and reset the tap by pressing the reset button.
5. Cleaning and Maintenance:- Instructions for cleaning strainers and aerators include shutting off water, unscrewing components, and cleaning or replacing parts.
- Temperature control lever issues are addressed by cleaning or replacing components.
6. Remote Control Unit:- Allows alteration of factory settings for wash basin and urinal taps, with functions activated by aiming the remote at the sensor.
- Settings include sensor range, water running time, and dwell time adjustments.
7. Troubleshooting:- Common issues such as no water flow, constant water flow, and insufficient flow are addressed with potential causes and remedies.
- Battery and sensor issues are also covered, with solutions provided.
8. HANSAMURANO E Specific Functions:- Automatic and manual operation modes are described, with proximity switch-on and switch-off settings.
- Cleaning mode involves a citric acid solution for lime scale removal, with specific activation and deactivation procedures.
Overview: This document provides technical specifications, procedures, and troubleshooting guidelines for HANSAMURANO E and HANSARONDA STYLE electronic taps. It includes instructions for sensor operation, battery replacement, fault diagnosis, and programming settings.
Specifications: The taps are equipped with sensors that control water flow. The run-on time can be adjusted by touching the main sensor, with each touch extending the time by 5 seconds up to a maximum of 30 seconds. The settings are stored via a secondary sensor.
Battery Replacement: To replace the battery, slacken the bolts and remove the battery compartment cover. A drop in battery voltage below 5V is indicated by three acoustic signals. Ensure correct polarity when installing a new 6V lithium battery.
Troubleshooting: Common issues include no water flow, constant water flow, and incorrect water temperature. Remedies involve checking sensor cleanliness, battery status, and ensuring valves are open. Specific faults like sensor flashing or tap dripping have detailed causes and solutions.
Programming and Settings: The document outlines how to program water running time, set hygiene flushing, and adjust water run-on time. The 'Constant On' function allows continuous water flow for up to 20 minutes, while 'Cleaning Mode' temporarily interrupts water flow for cleaning purposes.
Calibration and Sensor Range: The 'Autoset' feature automatically calibrates the sensor range to the wash basin. Manual setting of the sensor range is also possible, with specific instructions provided for adjusting the range.
Temperature Settings: The temperature can be set using a selector knob. The document provides instructions for both fixed and variable temperature settings, including anti-scald stop adjustments.
Maintenance Procedures: Detailed steps are provided for disassembling and cleaning components like the aerator, dirt traps, and backflow preventers. The document emphasizes the importance of correct reassembly and flow direction.
Overview: The document provides detailed technical instructions for the installation, configuration, and troubleshooting of HANSAMIX and HANSADESIGNO electronic taps, including Tiptronik, electronic, and solar models. It covers sensor positioning, electrical connections, temperature settings, and maintenance procedures.
1. Specifications and Components:- Components include covers, battery holders, connectors, sensors, solenoids, and power supply units.
- Solar models include photovoltaic cells and solar connectors.
2. Temperature Settings:- Factory settings allow for variable outlet temperature, with options to set a fixed temperature by adjusting bolts and levers.
- Temperature limitation can be set using a 2 mm Allen key, with specific instructions for HANSADESIGNO and HANSAMIX models.
3. Functions and Modes:- Cleaning mode and constant on functions are available, allowing for temporary or continuous water flow.
- Programming options for water running time range from 1 to 20 minutes, with visual confirmation through flashing pulses.
4. Troubleshooting:- Common issues include no water flow, constant water flow, insufficient water flow, and temperature adjustment problems.
- Solutions involve checking power supply, cleaning components, and replacing defective parts such as solenoid valves and control motors.
5. Installation Instructions:- Detailed steps for installing HANSACANYON wash basin taps, including alignment and securing of components.
- Instructions for concealed installations, focusing on valve block insertion and connection of electrical components.
6. Maintenance and Cleaning:- Regular cleaning of strainers and solenoid valves is recommended to ensure optimal performance.
- Specific cleaning agents and methods are suggested for maintaining the tap's appearance and functionality.
7. Additional Features:- Real temperature display with color-coded indicators for different temperature ranges.
- Firmware version 5.0 includes enhanced features for temperature display and cleaning mode settings.
Overview: This document provides detailed instructions for the operation and troubleshooting of electronic wash basin and shower systems with control buttons. It includes settings for water flow, sensor calibration, and hygiene flushing, as well as solutions for common faults.
Specifications:- Water Running Time: Adjustable from 0.5 to 4 seconds for normal use, with a 'Constant On' setting ranging from 1 to 20 minutes for continuous flow.
- Brief Off Function: Allows temporary interruption of water flow for cleaning purposes, automatically terminating after 2 minutes.
- Hygiene Flushing: Automatic flushing occurs 12 or 24 hours after last use to prevent stagnant water and maintain hygiene.
- Sensor Range: Manually adjustable to ensure optimal operation and prevent unnecessary water flow.
Procedures:- Start-up and Calibration: Initial setup involves pressing the control button and allowing the sensor to calibrate without interference.
- Programming Water Running Time: Adjust the duration by pressing the control button for specified intervals, with LED indicators confirming settings.
- Activating Hygiene Flushing: Press and hold the control button to toggle between different flushing intervals, indicated by LED flashes.
Troubleshooting:- Common Issues: Includes no water flow, constant flow, and incorrect temperature, with solutions such as battery replacement, sensor cleaning, and checking water supply.
- Fault Indicators: LED flashes signal specific issues, guiding users to appropriate remedies.
Recommendations:- Regularly check and replace batteries to ensure uninterrupted operation.
- Clean sensors and perlator to maintain optimal performance.
- Utilize the 'Autoset' feature for automatic calibration and fault resolution.
Overview: This document provides detailed instructions and specifications for the operation, maintenance, and troubleshooting of the HANSAPUBLIC shower
mixer tap and related components. It includes procedures for setting water flow duration, activating hygiene flushing, battery replacement, and disassembling diverters.
Water Flow Duration Setting: The water flow duration can be set between 2 to 180 seconds. The factory setting is approximately 45 seconds. To adjust, specific button sequences are required, including pressing and holding the button until the desired duration is reached.
Constant On Function: This function allows continuous water flow for tasks like filling vessels. It can be activated or terminated manually or automatically after a preset time, typically 120 seconds.
24-Hour Hygiene Flushing: This feature is designed to prevent stagnant water and maintain hygiene by automatically flushing the tap if unused for 24 hours. Activation and deactivation involve specific button sequences, with confirmation through water flow patterns.
Battery Replacement: The procedure involves loosening bolts, removing the knob and cover plate, replacing the battery, and reassembling the components. The tap becomes operational after a 20-second wait post-replacement.
Diverter Disassembly: Instructions are provided for disassembling multi-way diverters, both for models from 1998 onwards and those up to 1998. The process involves removing various components and replacing parts as necessary.
Concealed Valve Installation: Details on installation depth and fitting the valve spindle are provided, including measurements and adjustments to ensure proper installation and operation.
Shower Systems Specifications: The document outlines pressure requirements, temperature settings, and safety features for shower systems, including the HANSAJETCLEAN technology for easy cleaning of lime scale deposits.
Battery and Safety Warnings: Safety precautions for battery handling and usage are emphasized, including temperature limits and proper charging procedures.
HANSA CLEARLUX Light Functions: Instructions for operating the light functions with and without water flow are detailed, including automatic and manual color changes and memory effects for settings.
Cleaning and Maintenance: Regular cleaning of the hand shower head is recommended to prevent lime scale and soap deposits. Specific cleaning agents and methods are advised against to avoid damage.
Installation and Fitting Recommendations
Recommended fitting heights for shower components are provided, with overhead shower attachments suggested at 2000 - 2200 mm and side shower attachments at 700 - 1400 mm. The shower tap should be installed at 1050 mm. These dimensions are average values and should be confirmed with the customer for exact fitting heights. Minimum shower sizes are specified as 80 cm for three side shower attachments and 90 cm for six.
Draining Shower Hose
To minimize the risk of legionella formation, ensure the hand shower head mount and shower hose height are coordinated for full drainage via the drain valve. Replace faulty components and check operation regularly.
Sports Shower Spray Adjustment
Adjustments can be made to the water flow rate and spray position by loosening specific bolts and using a screwdriver. Ensure the settings are correct to avoid issues like insufficient water or incorrect spray direction.
Safety Modules
Safety modules are discussed with and without pressure reducers. Common issues include dripping safety valves and reduced water flow, often due to high cold water pressure or soiled valve seats. Remedies include fitting pressure reduction valves and cleaning or replacing components.
Older Models and Maintenance
Instructions for maintaining older models like plunger mixers and lever mixers are provided. Common faults include water dripping and improper diverter function, with remedies involving cleaning, replacing seals, and ensuring proper installation.
Cleaning and Maintenance of Sanitary Fittings
Guidelines for cleaning sanitary fittings emphasize the importance of using appropriate cleaning agents and methods to avoid damage. Acids should be used cautiously, and abrasive materials should be avoided. Regular cleaning is recommended to prevent lime scale deposits, and specific procedures are outlined for different surface materials.
Cleaning Procedures:
1. Prepare a 1% citric acid solution for lime scale removal. Avoid contact with eyes or wounds and rinse skin if contact occurs.
2. Apply the solution using tissue paper on the affected area for 30 minutes, ensuring it remains wet.
3. Rinse the area with water and repeat if necessary.
4. For crystal glass, use a soft cloth and avoid chemicals. Regularly rinse soap dishes to prevent dulling.
5. Plastics should not contact acetone or alcohol; use anti-static cleaner or mild soap.
Maintenance and Safety:
1. Regularly actuate valves and check for leaks.
2. Clean spray regulators and outlets to prevent deposits.
3. Shut off power before working on electrical units.
4. Inspect the system annually by a qualified plumber.
Warranty and FAQs:
1. Warranty excludes non-compliance with instructions and external influences.
2. Severe lime scale requires approved cleaning agents and proper rinsing.
3. Temperature issues in showers may be due to cold water supply in winter.
4. Discoloration and marks are often due to water constituents or cleaning agents.
5. Spare parts are available for 10 years post-production discontinuation.
6. HANSA products are distributed through authorized plumbers.
Common Issues and Solutions:
1. Lime scale and dirt can cause various tap issues; regular cleaning is advised.
2. Stiff mixer taps may require cartridge replacement.
3. Electronic tap issues may involve solenoid valves or battery checks.
4. Surface dullness on taps is often due to lime scale; drying after use helps.
5. Persistent leaks may indicate water hammer or defective components.
Specifications and Procedures:
1. Electronics Malfunction: If electronics are flashing and not switching properly, check the battery voltage and replace the battery if necessary.
2. Water Hammer Issues: To address water hammer, check pipe attachment, flow rate, and dimensioning. Consider the pipe material and ensure conformity with standards by fitting safety devices like vacuum breakers and water hammer dampers.
3. Low-Pressure Tap Dripping: Low-pressure taps may drip due to water expansion. If dripping persists, inspect connecting pipes for interchanged copper pipes and check for contamination in the spray regulator.
Norms and Recommendations:
1. Concealed Thermostatic Tap Temperature Spike: When turning off and on a concealed thermostatic tap, an initial spike in water temperature may occur due to the control element with integrated shut-off. This is a unique feature provided by HANSA, ensuring quick availability of hot water while the control element adjusts to the desired temperature.
Critical Information:
- Ensure all systems conform to relevant standards and safety requirements.
- Regular maintenance and checks are recommended to prevent issues such as water hammer and persistent dripping.