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GLOBAL totaloffice
Corporate Brochure

Corporate Brochure

Product catalog summary

Introduction
Global Group, established in 1966, has evolved into the fifth largest multinational manufacturer of office furniture, employing over 8,000 people and shipping more than 200,000 units weekly.

Product Innovation and Vertical Integration
Global emphasizes innovative and affordable products, maintaining vertical integration to ensure superior design, quality, and distribution. Their offerings include seating, desking systems, storage, panel systems, and ergonomic furniture.

Global Contract
Launched in 1993, Global Contract extends the company's philosophy to end-users, focusing on integrated systems furniture, customer satisfaction, and cost-effective solutions.

International Expansion
Global has expanded internationally with facilities in the UK, Europe, the Far East, Australia, and South America, supported by a network of distribution centers and dealers.

Environmental Initiatives
Global is proactive in environmental protection, earning ISO 14001 certification. Initiatives include reforestation, elimination of harmful chemicals, and recycling programs.

Employee and Dealer Network
Global values its employees and dealers, offering profit-sharing and incentive programs, and fostering a diverse and inclusive culture.

Research and Design
Global invests in research and design, developing proprietary products and maintaining a dedicated team of experts to stay at the forefront of the industry.

Testing and Quality Assurance
Global's in-house testing facility ensures products meet or exceed industry standards. The Quality Assurance Program is ISO 9001 certified, focusing on continuous improvement and supplier performance.

Commitment to Standards
Global supports international quality standards, holding ISO 9001, 9002, and 14001 certifications, ensuring high-quality products and environmental responsibility.

Manufacturing Approach
Global employs a cellular production model, allowing for efficient and scalable manufacturing processes, catering to a wide range of market needs.

Overview
The document outlines Global's manufacturing and distribution strategies, emphasizing success through cellular production, vertical integration, just-in-time delivery, and a strong company culture known as "The Global Family."

Cellular Production
Global's manufacturing process began with the Express Series™, leading to multiple production cells responsible for manufacturing, assembly, quality control, and shipping, promoting efficiency and employee satisfaction.

Vertical Integration
Global manufactures approximately 70% of its components, allowing for a coordinated production process and timely delivery of high-quality products.

Just-In-Time Philosophy
Global's Just-In-Time philosophy enhances product quality, reduces costs, and improves customer service by producing and shipping products quickly.

Distribution Network
Global has a robust distribution system with facilities worldwide, supported by over 2,000 dealers and retailers, regional distribution centers, and e-commerce capabilities.

Customer Focus
Global serves a diverse customer base, emphasizing continuous product quality checks and valuing customer feedback to maintain high satisfaction levels.

Training and Education
The Global Group Center in Toronto focuses on training employees, dealers, and customers, supporting skill development in product application, business management, and sales.

Marketing and Sales
Global has developed a global sales and marketing network, investing in training and focusing on understanding market needs and customer expectations.

International Expansion
Global has expanded its operations internationally, improving product delivery times and reducing importation delays.

Financial Strength
Global's growth is supported by strategic reinvestment and a motivated workforce, with significant increases in sales, employee numbers, and manufacturing capacity.

Company Background
Founded in 1966, Global has grown to become the fifth largest manufacturer in its sector, with products and services available worldwide.

Core Values
Global maintains its foundational values of strong relationships, sustainable business practices, and offering high-quality products at reasonable prices.

Future Outlook
Global aims to remain a leader in the industry by consolidating its market position and expanding into new markets, confident that its core values will help overcome challenges.

Contact Information
Global's corporate offices are located in Toronto, Canada, and Marlton, New Jersey, USA. More information can be found on their websites: www.globaltotaloffice.com and www.globalcontract.com.

Catalog excerpts

It all began with a single chair >

Open the catalog to page 2

The Global Group Center 1350 Flint Road, Toronto, Canada M3J 2J7 Tel (416)650-6500 Fax (416)661-5671 > 560 Supertest Road, Downsview, Ontario Canada M3J 2M6 tel (416) 661-3660 fax (416) 661-430017 West Stow Road, Marlton, New Jersey USA 08053 tel 1-800-220-1900 tel (856) 596-3390 fax (856) 596-5684Visit us on the Internet at www.globaltotaloffice.com and www.globalcontract.com size="-1">

Open the catalog to page 23

All GLOBAL totaloffice catalogs and technical brochures

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*Prices are pre-tax. They exclude delivery charges and customs duties and do not include additional charges for installation or activation options. Prices are indicative only and may vary by country, with changes to the cost of raw materials and exchange rates.

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