Contact Center Brochure
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Contact Center Customized solutions Soliiciones personalizadas Solutions personnalises

Toward the ideal Contact Center Hacia el Contact Center ideal Vers le Contact Center ideal LEG PANEL BENCH PUESTO BENCH CON PATA PANEL POSTE BENCH AVEC PIETEMENT MUR 07 Type A / Tipo A / Type A10 Type B / Tipo B / Type B 11 Type C / Tipo C / Type C 12 Other configurations / Otros puestos / Autres postes 13 Technical view / Vista tecnica / Vue technique 14 Details / Detalles / Details 15 A specific job requires a specific furniture. This is the philosophy that dominates the solutions developed by Forma 5 for spaces Contact Center, designed with the experience of having...

Toward the ideal Contact Center Hacia el Contact Center ideal Vers le Contact Center idéal Call centers or Contact Centers are workspaces where agents, advisers and supervisors carry out work of telephone or computer contacts with customers or potential customers to provide goods and services, answer questions and assist those who require it. Being the development of such specific functions, the furniture should fit the performance of such activity, prioritizing above all the service offered, worker health and functionality of the space. Contact Center Los Centros de llamadas o Contact...

Leg panel bench Puesto bench con pata panel Poste bench avec piètement mur

Leg panel bench Puesto bench con pata panel Poste bench avec piètement mur This is the most typical and operating place in a Contact Center. It consist mainly of melamine boards that can act as screens as well, it makes the place cheap but without losing a single feature that is supposed to have: privacy, optimization of space and functionality. The arrangement of the benchs on meadow makes further optimize the space required. Se trata del puesto más típico y operativo que tiene cabida en un Contact Center. Al componerse principalmente de tableros de melamina que pueden actuar a su vez de...

Acoustic frontal screen Separador frontal acústico Séparateur frontal acoustique The best acoustic solution for office Contact Center is one that includes high-quality sound absorbing elements. The external structure of the screen accommodates slots that are used by the waves to pass trough and are later absorbed into the rock wool material that fills the separator. Leg panel bench / Puesto bench con pata panel / Poste bench avec piètement mur La mejor solución acústica para un puesto Contact Center es la que incluye elementos fonoabsorbentes de alta calidad. La estructura externa del...

Melamine frontal screen Separador frontal bilaminado Séparateur frontal en mélamine With the type “leg panel” will manage to create lateral and frontal melamine screens that are a mere extension of the legs and modesty panel set. The colors of the legscreen lateral and frontal modesty panel- screen are combined. Con el puesto tipo “pata panel” se consiguen crear separadores bilaminados tanto laterales como frontales que son una mera extensión de las patas y el faldón del puesto. Los colores de la pata-separador lateral y del faldón-separador frontal son combinables. Les piètements des...

TECHNICAL VIEW VISTA TÉCNICA VUE TECHNIQUE Front screen (melamine, upholstered, acoustic) Separador frontal (bilaminado, tapizado, acústico) Séparateur frontal (mélaminé, tapissé, acoustique) Leg panel Pata panel Piètement mur ATTENTION The characteristics of the screens are GUIDANCE since each project requires a specific solution. Forma 5 works with a wide range of materials and finishes that can be used to provide the best product for each project. ATENCIÓN Las características de los separadores son ORIENTATIVAS puesto que cada proyecto requiere una solución específica. Forma 5 trabaja con...

DETAILS / DETALLES / DÉTAILS ACOUSTIC DESK SCREEN SEPARADOR ACÚSTICO SÉPARATEUR ACOUSTIQUE FOLDABLE SINGLE WIRE CABLE TRAY BANDEJA SIMPLE DE REJILLA METÁLICA TABLETTE SIMPLE GRILLE ABATTABLE Acoustic panel system with high technical and aesthetic qualities. At the technical level it has a high absorption coefficient. Aesthetically it has a linear design, elegant and discreet, very suitable for acoustic conditioning that requires a high level. Sound absorbing panel The support material is always MDF fibreboard wood panels, in standard and fireproof versions. Surface finishes can be raw,...

Bench with structural legframes Puesto bench con pórtico estructural Poste bench avec portique structurel

Bench with structural legframes Puesto bench con pórtico estructural Poste bench avec portique structurel The design and elegance also stand in the spaces Contact Center. To do this, Forma 5 proposes solutions with structural design legframes of type M10 design, F25 or V30. Besides the plus of neat and sober aesthetics, these kind of workspaces can implement a more technical and advanced electrification. El diseño y la elegancia también destacan en los espacios Contact Center. Para ello, Forma 5 propone soluciones a medida con pórticos estructurales de diseño tipo M10, F25 o V30. Además del...

Acoustic frontal screen Separador frontal acústico Séparateur frontal acustique The grooved acoustic panels allows the pass of the sound vibrations that are dissipated inside thanks to its sound absorbing materials that create excellent sound absorption. Bench with structural legframes / Puesto bench con pórtico estructural / Poste bench avec portique structurel El ranurado de los paneles acústicos deja pasar las vibraciones del sonido para disiparlo en su interior gracias a sus materiales fonoabsorbentes. Les rainures des panneaux acoustiques permettent que les vibrations sonores passent...

OTHER USES OTROS USOS AUTRES UTILISATIONS Not only Contact Center require bench work spaces with a high intimacy that facilitates concetración. As a sample, the concentration and study rooms, companies and universities, libraries, etc. use similar positions to optimize the space and provide this level of “noise” and visual privacy. No sólo los Contact Center requieren de puestos en pradera con una alta intimidad que facilite la concetración. Como muestra, las salas de concentración y estudio empresas y universidades, bibliotecas, etc. utilizan puestos similares que optimicen el espacio y...