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dorma service —

Product catalog summary
Service and Maintenance Overview
Dorma offers comprehensive 24/7 service and maintenance for all door types across the UK and Ireland, ensuring compliance with accessibility and fire safety regulations.
Importance of Regular Maintenance
Regular maintenance is essential to prevent accidents, reduce breakdowns, and extend the lifespan of door operators. It is legally required to ensure user safety.
Quality Service and Local Engineers
Dorma employs a nationwide team of certified engineers, ensuring efficient service delivery in compliance with BS EN 16005:2012 standards.
Service Packages
Flexible service packages, including preventative maintenance agreements and emergency call-out services, are tailored to business needs with a response time aimed at within one working day.
Legal Obligations
Businesses must comply with regulations such as the Fire Safety Order 2005, Equality Act 2010, and Health, Safety and Welfare Regulations 1992. Dorma assists in meeting these requirements cost-effectively.
Risk Management
Dorma prioritizes risk management through a comprehensive Health & Safety management system certified to ISO standards.
Automatic Doors
Regular maintenance of automatic doors is recommended for safety and efficiency, with 24-hour support and compliance checks with BS EN 16005:2012.
Manual Doors & Ironmongery
Manual door closers require six-monthly inspections to prevent safety hazards. Dorma offers fire safety maintenance checks and ensures compliance with relevant regulations.
DORVISION Software
Dorma's DORVISION software allows remote management of automatic doors, providing real-time control and diagnostics.
Industrial Doors and Shutters
Maintenance of industrial doors is recommended every six months. Dorma, in collaboration with Ascot Doors, offers manufacturing, installation, and service for various industrial door types.
Quality Assurance
Dorma operates a quality management system certified to ISO standards, ensuring high standards in health, safety, and environmental management.
Accreditations and Certifications
Dorma holds several health and safety accreditations, ensuring compliance with industry standards.
Business Responsiveness
Dorma emphasizes the importance of premises being open on time and closing securely, prioritizing public safety and security with prompt response times.
Complete Service Solution
Dorma offers a comprehensive service solution through a dedicated account manager, customizing services for all assets and sites, reducing time and management expenses.
Contact Information
Dorma provides regional contact details for their offices, ensuring accessibility and support across different locations.
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Catalog excerpts

dorma service —-1

GZZ? jtomatic doors nuat door controls tstria! doors rity locks ronts DORMA SERVICE Service, repair and maintenance of doors: automatic, manual and industrial 1 fall

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DORMA SERVICE When you choose DORMA, you are supported by a nationwide team of local, accredited and fully trained engineers throughout the UK & ireland, 24 hours a day, 7 days a week. our specialised service covers all brands of automatic door, manual door closers, industrial doors and roller shutters to offer you a complete solution from front to back of house. DoRMA can provide you with expert advice on how to meet various regulations with regard to accessibility (Approved document M and the equality Act) and fire safety (Approved document B and the Fire Safety order). choose DoRMA and we...

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DORMA SERVICE Quality service, local engineers DORMA employs a nationwide team of strategically located engineers so that wherever you are there is always an engineer to provide an efficient and effective service across an extensive product portfolio. With over 40 years’ experience in the service industry, DORMA is committed to ongoing specialist training for our engineers, and integrated health and safety, quality and environment management systems. All DORMA engineers undergo full training that includes: • Successful completion of the Automatic Door Suppliers Association (ADSA) examination...

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DORMA SERVICE THE RIGHT TYPE OF SERVICE FOR YOU — The right type of service for you Responding to your needs, DORMA offers a choice of service and maintenance packages tailored to suit your business, usage patterns and modernisation programme. Preventative Maintenance In order to optimise the efficiency of your automatic door equipment and to fulfil your servicing and maintenance obligations, DORMA recommend taking out a preventative servicing and maintenance agreement. Please contact your local DORMA service team to determine your service frequency and requirements. Emergency call out If you...

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DORMA SERVICE flexible solutions — Choose your own service agreement: DORMA 5 Star Cover – A comprehensive policy covering all costs to give you hassle free budgeting and total peace of mind • A full year’s servicing for one price • PPM (Planned Preventative Maintenance) • All call-outs within working hours (8am-5pm) are covered within the price of the contract (excluding misuse and abuse) • No charge for all labour and parts incurred in the replacement of any worn components that are deemed necessary for the safe and correct operation of the door DORMA 4 Star Cover – A superior package with...

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DORMA SERVICE YOUR OBLIGATION — To provide a safe building environment We’re here to help you. There are 3 key pieces of legislation affecting the provision and maintenance of doors which you need to be aware of with regard to Accessibility, Fire safety and general Health & Safety obligations. We can assist you in meeting the differing and potentially conflicting requirements of the regulations in a cost effective way to ensure that your business is safe and legal. Legal requirements — Equality Act 2010 Formerly known as the Disability Discrimination Act, this legislation places a duty of care...

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DORMA SERVICE RISK MANAGEMENT — What happens if a fault is reported? Through our comprehensive reporting system, DORMA will convey any identified faults to our clients before rectification and works commence. Our policy is to service and maintain existing products first and only conduct replacements if: – OH&S identifies an unsafe working environment – The unit is beyond economic repair Risk management is an increasingly important priority that a responsible business cannot afford to ignore. When you choose DORMA you choose a service provider committed to excellence in Health and Safety, Quality,...

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DORMA SERVICE extensive experience — All your access needs from one provider DORMA offers a complete and Our regional offices ensure that fully integrated service package we give nationwide coverage with the benefits of local care. DORMA equipment throughout your building. Automatic doors DORMA can service all types Automatic doors should be including sliding, swing, space checked by an ADSA qualified saving and folding automatic technician at least once a year. doors, as well as manual and automatic revolving doors. DORMA recommends that automatic doors which are Well maintained products provide...

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DORMA SERVICE DORVISION - door management software An additional benefit to Facility Managers is DORMA's DORViSiON remote door management software which permits easy single point control of all automatic doors within the building. This allows you to control and monitor each door location remotely via the internet, enabling real-time, remote control of parameters including locking, opening distances, motion sensors etc, all at the click of a button. DORviSiON also provides data capture on door usage, footfall and performance. - Real time control - Remote diagnostics - Suitable for new or retro...

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DORMA SERVICE Industrial doors, shutters and dock levellers Roller shutters, fire shutters, grilles, dock levellers, sliding and folding doors are often subject to wear and tear and accidental or deliberate damage. A damaged door can cause great inconvenience to deliveries and security systems, and result in a loss of time and money. in conjunction with our subsidiary ascot Doors, we can manufacture, install and provide ongoing service and repair for all types of industrial and commercial doors including: • roller Shutters • Security Personnel doors to LPS 1175, SR2-SR4 • Security roller Shutters...

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DORMA SERVICE Quality assurance at every step DORMA UK & Ireland operate a mature quality management system that has been consistently certified to BS EN ISo 9001 since 1995. our high standards and commitment to all aspects of Health and Safety are recognised by the achievement of ISO OHSAS 18001:2007, and our commitment to the environment with iSO 14001:2004. DORMA has gained four major H&S accreditations; Altius Elite vendor, constructionline, SAFEcontractor and contractor Health and Safety (cHAS). We also have Human Focus and Reset accreditation. Responding to your business Whatever sector...

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*Prices are pre-tax. They exclude delivery charges and customs duties and do not include additional charges for installation or activation options. Prices are indicative only and may vary by country, with changes to the cost of raw materials and exchange rates.