2017 Sustainability Report
50Pages

By Florim Ceramiche s.p.a. Financial Department - supervision Communications Department - editorial coordination Our thanks to all contributing staff members. MISTO Carta da fonti gestite in maniera responsabile Paper from responsible sources FSC* C092599 Fiorano Modenese (Modena, Italy), May 2018

Employees & corporate welfare 27 Local community & culture 30 Management System Policy 13 Comments on the economic data 18 Value generated 19 Profile and Economic Responsibility 37

Casa dolce casa – Casamood | Artwork Collection

Letter to stakeholders This is now the tenth edition of our Sustainability Report, a milestone marking a period of huge changes within the Group, which began just as the dramatic crisis which hit the world economy was starting to wreak havoc, terrorizing the markets. It is with great satisfaction that I read the economic and financial figures covering the years from 2008, mired in uncertainty, to the present day, reflecting a curve of constant improvement in all fundamental variables. I have even greater praise for the ethical approach adopted throughout all Group companies, demonstrated in...

Methodological framework and reporting perimeter Writing and distributing its Sustainability Report enables Florim to communicate with its stakeholders with transparency, describe the results achieved and set out future goals, in an approach based on engagement and continual improvement. It is in this spirit that we have always sought, year-on-year - for 10 years - to improve this document and ensure that it is concise and easy to read. As in previous years, the report (also issued in English) is based on the Global Reporting Initiative GRI-G4 (G4 edition) guidelines. The reporting process,...

MADE IN FLORIM Over 425 million Euro of turnover 1,161 tons of CO Watch the institutional video not emitted in 2017 thanks to the photovoltaic system It takes more than figures to define a company. Today, passion, innovation, a constant commitment to improvement and corporate social responsibility are the guidelines of a new way of doing business: the MADE IN FLORIM way. Our history 1962 Giovanni Lucchese pioneers the production of extruded clinker tiles and Floor Gres is founded in the heart of the Sassuolo production district 1967 Floor Gres is the first Italian manufacturer to produce...

Our locations The map shows the headquarters, showrooms, production plants and logistic hubs. Florim Group products are sold in Italy (20%) and abroad (80%) by top retailers and international importers. Flagship Store, Spazio CEDIT Milan (ITALY) Flagship Store Moscow (RUSSIA) Fiorano Modenese (Modena, ITALY) FLORIM USA Site, production plant and logistics hub Production plant Flagship Store Mordano (Bologna, ITALY) Singapore (SINGAPORE) Paranà (BRAZIL) Our brands Inspired by an innate passion for beauty and design, Florim produces ceramic surfaces to meet all the needs of the construction,...

Our 2017 Industrial innovation | 4.0 evolution At Mordano (Bologna), it took the company just six months to construct a building of 56,000 m2 and launch production in an Industry 4.0 factory (confirmed as such by a formal technical report) which sets the new benchmark for the global industry in porcelain stoneware slab production. High technology and integrated machines are installed in a clean, modern building, attractive in appearance and as a working environment, with its glazed wall 5 meters high and 130 meters long. What's more, at the end of the year, a large construction site went...

Randstad Employer Brand Florim was an award-winner in the Randstad Employer Brand 2018. A survey of nearly 6,000 Italians between 18 and 65 years of age examined 150 firms (with more than 1,000 employees) operating in Italy. When asked “Where would you like to work?” interviewees chose “Florim” for its work-life balance projects. The study, independently conducted by Kantar TNS (no company can voluntarily sign up to take part), revealed that work-life balance is viewed as the most important factor when job-seeking (selected by 55% of respondents). This is followed by a pleasant working...

Casa dolce casa – Casamood | Stones & More Collection

GOVERNANCE Code of Ethics The Group's governance plays a central role in the responsible development of its business, ensuring ethical, transparent management of its operations with its stakeholders' interests always in mind. After approving the Governance Model compliant with the provisions of Italian Legislative Decree 231/2001, the Florim Board of Directors signed and promoted the corporate Code of Ethics (revised in June 2016), which has become an integral part of Florim's operations and is accepted by every new employee, supplier and business partner. To guarantee the application of...

Corporate bodies Florim Ceramiche s.p.a. is a family-owned business with fully subscribed, paid-up share capital consisting of 50,000,000 ordinary shares with a face value of 1 Euro each. The capital is 100% owned by the holding company FinFloor s.p.a., with registered office in Fiorano Modenese, which is in turn indirectly owned by the Lucchese family through FinTwin s.p.a. The Board of Directors has 11 members: CLAUDIO LUCCHESE DONATO BRUNI Deputy Chairman ERMES GIUSEPPE FERRARI Managing Director MARIADELE LUCCHESE GIOVANNI GROSSI Managing Director ANNA LUCCHESE OSCAR ISEPPI Managing...

Stakeholders Stakeholders are all individuals and groups who may influence or be influenced by a company's operations in terms of policies, products and working processes: shareholders, employees, customers and consumers, suppliers, local government, the local community, banks and trade unions. Employees and Trade Unions Florim makes the following commitments to its employees: • to guarantee equal opportunities, fair pay and professional growth • to reward its human resources on the basis of transparent, meritocratic criteria • to create safe working environments and processes • to...