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- INSTALLATION, INSTRUCTION AND SERVICE MANUAL
INSTALLATION, INSTRUCTION AND SERVICE MANUAL
INSTALLATION, INSTRUCTION AND SERVICE MANUAL
The appliance is intended for outdoor or well-ventilated areas only, not for residential indoor use. High surface temperatures pose burn risks, so children should be supervised. Flammable materials should not be stored near the heater. Installation and repairs must be conducted by qualified personnel, and regular inspections are necessary for safety and functionality.
The Platinum Smart-Heat series is designed for outdoor or non-domestic indoor use, featuring electronic controls for remote operation and durability in outdoor conditions. They are effective in winds up to 15 km/h but may have reduced performance in adverse weather.
Models include the Platinum Smart-Heat 300 and 500, using propane or natural gas. The 300 model has a heat input of 7.0kW, while the 500 model has 11.7kW. Both operate at 220-240V, with weights of 12.5kg and 16.5kg respectively.
Installations must comply with local gas codes, protect the appliance from rain, and maintain clearances to prevent damage from radiant heat.
Only specified gas types and pressures should be used. Ensure natural ventilation and avoid stagnant areas, with enclosures having at least 25% open surface area for ventilation.
Follow procedures for turning the appliance on and off. Regular maintenance and servicing are required for optimal performance.
Regular inspections of the gas system and hose assembly for damage and leaks are necessary. Clean the control compartment, burner, and air passageways frequently.
Address issues such as failure to reach temperature or unusual noises by discontinuing use and contacting a qualified service person if damage is suspected.
Specific clearances are required to ensure safety and functionality, avoiding installation near combustible materials, in areas exposed to rain, or in indoor residential locations.
The installation process includes mounting the wall bracket, connecting the gas connector, fixing the mounting arm, and attaching the heater to the wall bracket. Ensure all connections are secure and leak-tested using a soapy water solution. Electrical connections must be completed by authorized technicians.
The gas supply must comply with local codes, with all connections leak-tested. Gas pressure must be checked and adjusted as necessary.
The heater requires a properly grounded three-prong receptacle, with the power socket located near the heater and the electrical supply cord kept away from heated surfaces.
A complete gas tightness check is necessary at the installation site, using a soap solution to check for leaks.
Instructions are provided for assembling and mounting the heat deflector securely to the heater.
The ceiling pole must be mounted with sufficient strength to support the heater, following instructions for mounting the top bracket, assembling the pole, and fixing the heater to the lower paddles.
Ensure installation and power setup follow manufacturer instructions. Turn on the gas supply and set correct pressures. If the heater fails to ignite after five attempts, consult the troubleshooting section or contact Platinum Heating Pty. Ltd.
For temporary shutdown, turn off the power. For permanent shutdown, turn off both power and gas supply.
Regular maintenance by authorized personnel is crucial for efficient operation. Clean the control compartment, burner, and air passageways every six months or more frequently in adverse conditions.
Check the gas hose annually for wear or damage, visually inspect burner flames, clean burners and manifold with compressed air, and remove debris from the heater housing.
Exterior components may discolor from high temperatures but this does not affect operation. Do not apply additional coatings.
Supply voltage: 220-240V 50Hz, Operating temperature: -20°C to +60°C, Protection degree: IPX4, Ignition voltage: 15kV.
The Honeywell control system is suitable for atmospheric gas burners and complies with CSA, EN 298, and AGA standards, featuring flame monitoring based on ionization.
To reset the Honeywell control lock-out, interrupt the main power source and follow the specified sequence.
Common issues include power or gas supply problems, lock-out mode, and insufficient flame. Solutions involve checking power, gas supply, and resetting the control.
Replacement parts can be obtained from Platinum Heating Pty Ltd. Refer to the parts list for specific components.
After installation, complete and send the post-installation report to Bromic Heating Pty Ltd.
Possible causes include misaligned orifice, obstruction in the venturi tube, low gas pressure, or incorrect gas type. Solutions involve consulting a sales agent, cleaning with a bottle brush, providing the required pressure, and checking the gas type label.
For clearance from combustible materials, refer to page 7. The appendix also includes a list of country abbreviations and their corresponding countries.
Catalog excerpts
PLATINUM SMART-HEAT™ GAS HEATER BY BROMIC INSTALLATION, INSTRUCTION AND SERVICE MANUAL SUITABLE FOR GAS RADIANT HEATER MODELS: PLATINUM 300 - BURNER AND PLATINUM 500 - BURNER 2. Extinguish any open flame 3. If odor continues, keep away from the appliance and immediately call your gas supplier or fire department. WARNING: For Outdoor or Amply Ventilated area use and for NON RESIDENTIAL INDOOR APPLICATION Do not store or use petrol or other flamable vapor and liquids in the vicinity of this or any other appliance. This appliance to be connected only to reticulated gas & installed in accordance with AS/NZS 5601 A WARNING: Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury or death. Read the installation, operating and maintenance instructions thoroughly before installing or servicing this equipment.
Open the catalog to page 1
This manual contains important information about the assembly, operation, and maintenance of Platinum Smart-Heat™ Heaters. Please pay close attention to the important safety information shown throughout this instruction manual. Any safety information will be accompanied by the following safety alert symbols: ! DANGER, ! WARNING, READ THIS MANUAL CAREFULLY before installing or servicing this product. Keep the instructions for future reference. Improper installation, operation, or maintenance can result in death, severe injury, or property damage. This appliance must be installed in accordance...
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IMPORTANT NOTES & WARNINGS 4 HEATER INSTALLATION INSTRUCTIONS 9 POWER SUPPLY INSTALLATION 13 HEAT DEFLECTOR INSTALLATION INSTRUCTIONS 14 COMMISSIONING INSTRUCTION - CHECK GAS PRESSURE 14 CEILING MOUNT POLE INSTALLATION INSTRUCTIONS 15 REGULAR SERVICE REQUIREMENTS 16 OPTIMUM MOUNTING DISTANCE 17
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• THIS APPLIANCE SHALL NOT BE INSTALLED OR USED IN RESIDENTIAL DOMESTIC INDOOR AREAS • CHILDREN AND ADULTS SHOULD BE ALERTED TO THE HAZARDS OF HIGH SURFACE TEMPERATURES AND SHOULD STAY AWAY TO AVOID BURNS OR CLOTHING IGNITION • YOUNG CHILDREN SHOULD BE CAREFULLY SUPERVISED WHEN THEY ARE IN THE AREA OF THE HEATER • DO NOT USE OR STORE FLAMMABLE MATERIALS NEAR THIS APPLIANCE • CLOTHING OR FLAMMABLE MATERIALS SHOULD NOT BE HUNG FROM THE HEATER OR PLACED ON OR NEAR THE HEATER • DO NOT SPRAY AEROSOLS OR FLAMMABLE MATERIALS IN THE VACINITY OF THIS APPLIANCE WHILE IT IS IN OPERATION • ANY GUARD OR OTHER...
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1. Propane gas appliance shall be used on a regulated supply and not to be connected directly by hose and regulator to a cylinder 2. Natural gas appliance shall be used on a regulated supply
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PRODUCT DESCRIPTION The Platinum Smart-Heat Series Gas Radiant Heaters are designed to provide effective heating. The heaters incorporate full function electronic controls, allowing them to be operated remotely from a conveniently located switch. The heaters have been designed to withstand the rigors of the outdoors. NOTE: The Platinum heaters are designed only for wall mounting or ceiling pole mounting With Heater Deflector Wall Bracket / Control Housing Mounting Hole Positions A IMPORTANT This appliance is approved for outdoor or amply ventilated area use and for NON DOMESTIC INDOOR APPLICATIONS,...
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• An amply ventilated area must have a minimum of 25% of the surface area open. • The surface area is the sum of the walls surface An amply ventilated area must have a minimum of 25% of the surface area open. The surface area is the sum of the walls surface. GAS REQUIREMENTS Platinum Smart-Heat LPG Models: • Use Propane (LPG) gas only • The approved inlet pressure to the appliance Platinum Smart-Heat Natural Gas Models: • Use Natural Gas Only • The approved inlet pressure to the appliance "The tubing or the flexible hose must be changed within the prescribed intervals"; "Use only the type of...
Open the catalog to page 7
When selecting the installation location for the Platinum Smart-Heat Gas Heaters, the following mounting clearances should be followed. Care should be taken to ensure that the heater is not installed: • Where heat/ignition can cause damage to gas cylinders/ lines • Near other combustible materials • In open locations subject to rain • In indoor residential locations • In areas without sufficient clearances (refer below) Note: When Installing with No protective cover, the following installation clearances shall apply: Note: Heater should be installed in such a way so as to allow adequate; • Clearance...
Open the catalog to page 8
INSTALLATION INSTRUCTIONS HEATER INSTALLATION INSTRUCTIONS ! WARNING This appliance must be installed and used in accordance with local Gas installation standard and must meet all the requirements stipulated in the “Installation Requirements” section of this manual. Before installation, check that the location distribution conditions, nature of gas and pressure and adjustment of the appliance are compatible. 2. Connect an approved Flexible Gas Connector (as supplied) to the inlet fitting on the heater using 2 wrenches to tighten. Leak Test by applying compressed air 60mbar to open end of flexible...
Open the catalog to page 9
INSTALLATION INSTRUCTIONS CONTINUED... 4. Attach Heater to Wall Bracket/Control Housing • Remove Front Cover from Control Housing Attach Heater to Wall Bracket/Control Housing by inserting Mounting Arm into lower channel of Wall Bracket. Ensure that the Gas Hose and Wiring Harness slide through the groove on top side of the control Housings lower channel and remain undamaged by the metals edges during assembly. It may be necessary to manipulate the gas Hose so that the arm can slide into place. TIP: Do not install the mounting pin at this point. • Spray soapy water on the arm to ease the sliding....
Open the catalog to page 10
INSTALLATION INSTRUCTIONS CONTINUED... For Honeywell Control 6. Insert Pivot Bolt • Position Arm so that the rear hole’s on the mounting arm and Control Housing are in alignment Insert Bolt and washer (as supplied) through Control Housing and Mount Arm, using the hole located on the bottom surface of the Control Housing, towards the rear. Spanner tighten in place Using a pair of needle nose pliers, grip the white ionisation terminal as shown, being mindful of the terminal pins of the control module. Ignition (smaller terminal) Ionisation (larger terminal) Select desired heater angle and insert...
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