FIRST WI-FI AUTOMATED MINI BAR IN SINGAPORE 22 January 2008 – Pan Pacific Singapore is the first hotel in Singapore to install Bartech’s automated mini-bar in all 778 newly-renovated rooms and suites. Pan Pacific Singapore will be the first hotel in Asia to use Wi-Fi for communication between the automated mini-bars in guest rooms and the Bartech server. As the most efficient system, it benefits guests and the hotel. The Bartech software enables mini-bar charges to be noted automatically and immediately on the guest folio through an interface between the Bartech computer and Pan Pacific Singapore’s Property Management System. The accurate billing of mini-bar consumptions has a direct and positive impact on the service provided to guests as it streamlines the billing process and reduces check-out time. A Bartech refill report automatically provides a detailed per-room listing of items requiring refill. This minimizes checks by hotel associates to ascertain if mini-bar replenishment is required. As part of the numerous and powerful features, the Bartech system provides an automatic tracking system to control expiration dates thus guaranteeing the freshness of mini-bar items A further system enhancement that assists in the reduction of operational costs and provides substantial energy savings is the use of Bartech’s C.E.S.S (Computerized Energy Saving System) option. This standard feature automatically monitors the inside temperature level of each mini-bar according to time and room occupancy status. All Bartech automatic mini-bars comply with WEEE, RoHS, ISO, CSA, FCC, and UL requirements. The cost effectiveness achieved helps to increase revenue per room and enhances guest satisfaction since the billing process is streamlined. Mr Scott Swank, General Manager at Pan Pacific Singapore says, “Pan Pacific Singapore continually strives to be a hospitality leader. In line with the hotel’s commitment to providing the most up-to-date facilities for guests and in contributing to environmental efforts, the hotel’s investment in Bartech is a result of both consumer and hotel management demand, providing operational and control advantages for associates and guests. A 778-room hotel will benefit from introducing the latest technology capabilities to serve our increasingly tech-savvy travellers thereby enhancing their stays with us. The installation of the Bartech system completes the hotel’s S$14 million renovation to the rooms and suites since March 2007.” # # # For reservations and additional information, visit www.panpacific.com, or call +65 6336 8111 Pan Pacific Hotels and Resorts currently encompasses 20 hotels (14 managed properties and 6 marketing affiliates) in 11 countries throughout Asia, the Pacific and North America. For more information, visit panpacific.com, or call +65 6622 2350. Pan Pacific Hotels and Resorts is a founding member of the Global Hotel Alliance.

. For more information, please contact: Cheryl Ng Public Relations Manager E-mail: [email protected] T: 65 6826 8091 F: 65 6319 0382 Pan Pacific Singapore 7 Raffles Boulevard, Marina Square Singapore (039595) About Pan Pacific Singapore Recognised as one of Singapore’s Top 10 Hotels and amongst the Top 75 Asian Hotels by Condé Nast Traveler, Pan Pacific Singapore has also been distinguished by World Travel Awards 2007 as World’s Leading Business Hotel. A choice accommodation option for travellers with 778 newly-renovated rooms and suites in the heart of Marina Bay, immerse in 37 floors of luxury...

4, rue du Port-aux-Vins 92 150 Suresnes – France Tel : + 33 (0)1 41 44 10 10 Fax: + 33 (0)1 41 44 10 11 Email : [email protected] About Global Hotel Alliance Global Hotel Alliance currently comprises 7 luxury brands encompassing 153 upscale and luxury hotels with over 46,000 rooms in 39 different countries. Each brand is a key player in their main region of operation: Kempinski in Europe, Middle East and Africa, Omni in North America, Pan Pacific in the Pacific Rim, The Leela Group in India, Dusit in Thailand, Landis in Taiwan and China, and Marco Polo in China and Hong Kong. GHA will continue...