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The energy to meet your needs

The energy to meet your needs
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The energy to meet your needs

Product catalog summary
Product Overview
A.O. Smith is a renowned manufacturer of water heating equipment, recognized for its innovation and sustainability over 140 years. The company is known for its patented glass coating process, enhancing product durability and quality. A.O. Smith offers a diverse range of products for various applications, maintaining a strong market position through continuous innovation.
System Capabilities
The BMS interface integrates with Building Management Systems, converting data to the ModBus protocol for monitoring. The Theta dual service system uses hot water for both domestic and heating purposes, optimizing efficiency and comfort with components like a plate heat exchanger, DHW pump, and a three-way mixing valve.
Energy-Efficient Performance
A.O. Smith products are designed for energy efficiency, utilizing condensing high-efficiency technology. The systems are easy to control and maintain, providing high levels of comfort and efficiency.
Custom Solutions
A.O. Smith offers tailored solutions for specific hot water and heating needs, providing expert advice and all necessary components for custom installations.
Quality and Standards
The products comply with European regulations, with certifications from Kiwa for gas quality and sustainable energy solutions. The Ecodesign guideline ensures minimized environmental impacts throughout the product lifecycle.
Applications
Dual service systems are ideal for sports facilities and campsites with high hot water demand and lower heating demand. The systems are compact, environmentally friendly, and cost-effective.
Customer Support
A.O. Smith provides comprehensive customer support, ensuring optimum functionality and efficiency of their systems through delivery and commissioning services.
Introduction
A.O. Smith is committed to producing energy-efficient and durable water heating appliances that comply with stringent energy consumption guidelines. Their products, including the BFC Cyclone, SGE, SGS, and Twister, meet and often exceed the highest certification standards.
Product Efficiency and Labelling
The efficiency of water heating appliances is expressed as a percentage, indicating the energy transferred to the water compared to the energy consumed. A.O. Smith's products achieve high efficiency, with some models reaching up to 98% efficiency. The Ecodesign and ErP Directives guide the environmental design and energy labelling of these products, ensuring they meet future NOx standards.
Solar Systems and Condensing Appliances
A.O. Smith offers solar systems and condensing appliances, such as the SGE, SGS, TWI, and BFC, with efficiencies ranging from 95% to 98%. These systems optimize solar energy use and reduce gas consumption, contributing to a sustainable environment.
Custom Solutions and Installation
A.O. Smith provides custom solutions for solar installations, including detailed drawings and positioning advice for collectors. They offer transport solutions and ensure installations are optimized for maximum efficiency and user comfort.
Renewable Energy Systems
A.O. Smith's renewable systems integrate solar thermal energy with condensing technology, maximizing efficiency and minimizing gas consumption. The SGE and SGS models are highlighted for their high efficiency and suitability for various commercial applications.
Solar Thermal Energy Characteristics
The drain back system prevents overheating and extends the system's lifespan. A.O. Smith's intelligent control systems ensure maximum solar contribution and user-friendly operation.
Technical Specifications
The document provides detailed technical specifications for various models, including input/output capacities, gas consumption, and dimensions, ensuring customers can select the best system for their needs.
Technical Specifications
The document provides detailed specifications for indirect water heaters and solar thermal energy systems, including nominal output, capacity, and features like single-wall spiral heat exchangers and PermaGlas Ultra Coat enamel for corrosion prevention. The heaters have adjustable legs or insulated bases for easy installation and maintenance.
Heating Performance
Heating performance is detailed with various temperature settings (44°C, 50°C, 55°C) and corresponding draw-off capacities over different time intervals (30, 60, 90, 120 minutes). Continuous flow rates and heating-up times are also provided.
Dimensions and Energy Labeling
Dimensions include height, diameter, and connection heights. Energy labeling indicates standby loss in watts, with load profiles specified.
Solar System Components
The document outlines components for solar systems, including pump stations, glycol for corrosion inhibition, smart displays, output sensors, and expansion vessels. Specifications for collectors, including dimensions and capacity, are provided.
Collector Specifications
Collectors are available in copper/copper and copper/aluminum configurations, with options for vertical or horizontal installation. They are designed for high temperatures and come with a 10-year warranty.
Installation Options
Various mounting options are available for solar collectors, including roof built-on, roof built-in, flat roof frames, and wall mounting. The document emphasizes the importance of selecting the right configuration based on the building's requirements and offers custom solutions.
Environmental Considerations
A.O. Smith focuses on sustainability and efficiency, with solar collectors featuring eco-friendly vacuum coatings and aluminum casings suitable for various environments. The document highlights the importance of optimizing solar installations for user benefits.
Flat Roof Frame Sets
SPFR sets are designed for flat roofs and can be mounted using a frame. Options include frame angles of 20˚/30˚ or 45˚/60˚, with a maximum of 15 collectors per set. Collectors feature copper absorber plates and meanders, with AC sets using aluminum and copper. A drain back system (DB) is optional, and collectors can be placed horizontally or vertically. Sets are available with or without concrete blocks, depending on roof requirements.
Wall Hung Construction Sets
SPWL sets are for wall-mounted collectors, with frame angles of 45˚, 60˚, or 70˚. These sets also feature copper absorber plates and meanders, with AC sets using aluminum and copper. They can only be placed horizontally and include an optional drain back system. Selection depends on roof or wall conditions and hot water capacity needs.
Gas-Fired Water Heating Systems
A.O. Smith offers a range of gas-fired water heating solutions, from atmospheric to high-efficiency systems, suitable for various market segments. Key features include ease of use, advanced control panels, and maintenance-friendly designs. The systems ensure safety from legionnaire’s disease and have a long lifespan due to high-quality materials.
Energy Savings and Efficiency
The BFC heat exchanger design optimizes condensing performance, while the TWI fan burner enhances efficiency. Direct-fired systems offer significant gas savings compared to indirect systems, achieving up to 50% savings. A.O. Smith systems comply with ErP Ecodesign regulations and feature high energy labeling.
Technical Specifications
Various models are available with different nominal outputs and efficiencies. The BFC Cyclone and Twister models offer high efficiency and flexible installation options. Specifications include nominal input/output, gas consumption, draw-off capacity, and dimensions. Energy labeling and efficiency percentages are provided for each model.
Air Supply and Flue Options
Installation guidelines for atmospheric boilers and flue options are detailed, including various configurations for air supply and flue discharge. Specific information per appliance is available in the installation manual.
Technical Specifications Overview
Gas-Fired Water Heaters:
  • Nominal Input and Output: Ranges from 18.1 kW to 194.3 kW for input and 12.7 kW to 147.0 kW for output.
  • Gas Consumption: Varies from 0.9 m3/h to 18.5 m3/h depending on the model.
  • Draw-off Capacities: Maximum control temperature is typically 73°C or 80°C. Capacities range from 178 liters to 700 liters.
  • Heating Times: Heating-up times vary based on temperature settings (44°C, 50°C, 55°C) and model specifications.
  • Dimensions: Heights range from 1280 mm to 2100 mm, with varying depths and widths.
  • Energy Labeling: Efficiency percentages range from 40% to 69%, with energy labels from B to C.
  • Features: Include stainless steel burners, frost protection thermostats, and conversion kits for propane.
  • Power Rating: Suitable for areas without natural gas, with tank capacities from 115 to 450 liters.
  • Voltages: Available in single-phase 230 Volts and three-phase 415 Volts for larger demands.
  • Control and Reliability: Equipped with incoloy heating elements, control thermostats, and safety thermostats with reset buttons.
  • Installation: Designed for easy installation with CE approval.
Key Features and Options:
  • Flue Options: Various models offer B11BS and B23 flue options.
  • Safety and Maintenance: Includes features like flue dampers, safety sensors, and replaceable magnesium anodes.
  • Additional Features: Some models offer dry fire protection and voltage-free contacts for fault indication.
Applications
Electric water heaters are chosen for easy installation or when natural gas is unavailable. They can be configured with solar energy or storage tanks to meet hot water needs. The DRE and ITE models can be combined for solar systems, with DRE capacities ranging from 200 to 450 liters and ITE from 389 to 1024 liters. Larger installations can use IT storage tanks with integrated heat exchangers up to 3,000 liters. The system transfers solar energy to heat water in the ITE, which is then boosted to the required temperature by the DRE.
Electric Technical Specifications
Electric water heaters have a power consumption of 3.0 kW and amperage of 11-13 A. They feature two replaceable Incoloy-sheathed elements, each with an independent control thermostat adjustable between 43-77°C. Safety features include a high-limit thermostat and a safety float switch. The heaters use PermaGlas Ultra Coat technology to prevent corrosion and have replaceable magnesium anodes.
Indirect Storage Tanks and Plate Heat Exchangers
A.O. Smith manufactures storage tanks with or without integral heat exchangers, ranging from 289 to 2800 liters. ST tanks lack heat exchangers, IT tanks have one coil, and ITS tanks have dual coils. These tanks are suitable for solar thermal preheat systems and can be combined with gas-fired appliances. Plate heat exchangers (PHE) are available for high output, potable hot water applications, with capacities from 50 to 275 kW.
Heat Exchangers
Heat exchangers ensure optimal heat transfer and energy efficiency. They are available with single or double-separated soldered copper plates, suitable for use with ST storage tanks. Custom tanks with capacities up to 30,000 liters are available upon request.
Indirect Applications
Indirect appliances are versatile, suitable for various configurations and installations. ITE and ITS models are ideal for use with gas/solar water heaters. Plate heat exchangers combined with ST storage tanks can convert a CH system to provide heat and hot water, optimizing CH capacity. Gas-fired appliances can also be combined with storage tanks to buffer and store hot water for peak demand.
Overview: The document provides detailed technical specifications and features of A.O. Smith's range of indirect water heaters and high-efficiency condensing boilers, suitable for various commercial applications.
Indirect Water Heaters:
  • Models: IT, ITE, ITS series with capacities ranging from 289 to 2800 litres.
  • Features: Single-wall spiral heat exchangers, PermaGlas Ultra Coat technology for corrosion prevention, adjustable legs for easy installation, insulated bases, and replaceable magnesium anodes.
  • Options: Flexible anodes, analogue temperature gauges, power anodes, and electric elements.
  • Technical Specifications: Output coil ranges from 46 to 87 kW, with maximum operating temperatures of 95°C for tanks and 110°C for coils. Standby losses and draw-off capacities are detailed for various temperature settings.
Condensing Boilers:
  • Models: Upsilon and Epsilon series, designed for medium to large commercial applications.
  • Features: Stainless steel heat exchangers for high efficiency and low maintenance, electronic controls for optimized performance, and NOx class 5 emissions.
  • Efficiency: Upsilon series offers efficiencies up to 110.3%, while Epsilon series reaches up to 109.3%.
  • Cascade Systems: Upsilon boilers can be installed in cascade configurations of up to 8 boilers, with options for wall or frame mounting.
Technical Specifications:
  • Upsilon Boilers: Input ranges from 68.5 to 136.4 kW, with modulation ranges and gas consumption detailed. Efficiency ratings are provided according to EN 677 standards.
  • Control Systems: OpenTherm, 0-10 Volt, and On/Off contact controls are available, with built-in energy management systems for efficient operation.
Conclusion: A.O. Smith's products are designed for high efficiency, low maintenance, and versatile installation options, making them suitable for a wide range of commercial heating applications.
Space Heating and Condensing Boilers

Header Configurations:
Low loss headers are essential in cascade configurations, with options for DN65 (up to 452 kW) and DN100 (up to 960 kW). They can be placed on either side of the installation and can be angled at 90° using optional bends. Standard features include adjustable feet, automatic air vent, and connections for temperature sensors.
Applications:
The Upsilon cascade system is versatile, suitable for central heating via radiators or underfloor heating, and can integrate with other low-temperature sources. A plate heat exchanger can replace the low loss header for systems with varying pressure levels.
Technical Specifications:
Boilers feature high efficiency (up to 109.1% according to EN 677), premix and modulating burner technology, and low gas consumption. They are equipped with stainless steel heat exchangers and modulating pumps. The EB 40 and 50 models have specific input and modulation ranges, with efficiency ratings and NOx class 5 compliance.
Quality and Customer Support:
A.O. Smith emphasizes high-quality products and customer satisfaction, offering technical support from planning to maintenance. Their products comply with ISO 9001:2000 and other regional standards. The PermaGlas Ultra Coat provides corrosion resistance, and the company offers comprehensive customer support services.
Maintenance and Descaling:
Regular maintenance, including descaling with A.O. Smith Dscale, is recommended to extend appliance life and improve efficiency. Dscale is a biodegradable descaler that changes color during use to indicate effectiveness.
Customer Satisfaction and Support:
A.O. Smith provides extensive support services, including installation design, technical advice, commissioning, and maintenance. They offer a water heater selection program and emphasize the importance of regular maintenance for optimal functionality.
Contact Information:
A.O. Smith Water Heaters provides comprehensive contact details for customer service and sales inquiries. The main office is located at Unit B8 Armstrong Mall, Southwood Business Park, Farnborough, Hampshire, GU14 ONR. They can be reached via telephone at 0870 267 6484, fax at 0870 267 6485, or email at [email protected]. The website is www.aosmith.co.uk.
Sales Engineers:
The document lists several sales engineers with their contact information, including phone numbers and email addresses. Key contacts include Jason Fretwell, Chris Barrett, Keith Bennett, Walter Brown, Paul Fox, Mark Godfrey, Chris Howell, Anthony Segree, Bob Smith, and Fred Smith. Each has a direct mobile number and email for direct communication.
Disclaimer:
A disclaimer notes that while the product catalogue is prepared with care, A.O. Smith accepts no liability for any errors or omissions or changes to product specifications after publication.
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Catalog excerpts

The energy to meet your needs-1

Product catalogue The Energy To Meet Your Needs

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PRODUCT CATALOGUE TABLE OF CONTENTS

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PRODUCT OVERVIEW CUSTOM SOLUTIONS SYSTEM CAPABILITIES CUSTOMER SUPPORT DUAL SERVICE OPTIMUM FUNCTIONALITY ENERGY-EFFICIENT PERFORMANCE CONTACT INFORMATION SOLAR THERMAL ENERGY Characteristics Solar systems Technical specifications SGE Technical specifications SGS Technical specifications ITE Components Indirect solar system Indirect systems Technical specifications ITE Technical specifications ITS Components Collectors Collector sets Characteristics Energy savings Air supply and flue options Technical specifications TWI Technical specifications BFC Technical specifications BFM Technical specifications...

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PRODUCT CATALOGUE PRODUCT OVERVIEW

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ABOUT A.O. SMITH INTRODUCTION

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About A.O. Smith Sustainability and innovation have been key words throughout the 140 year history of A.O. Smith. As the inventor of a patented glass coating process, A.O. Smith knows like no other how to maximise the lifetime and quality of glass lined-steel water heating appliances. Today, A.O. Smith supplies products in many different areas and applications. Through constant innovation, at production level and application level, A.O. Smith maintains its leading position in the market. This applies both to the choice of materials and components used in the manufacturing process, as well as...

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SYSTEMS SYSTEM CAPABILITIES BMS INTERFACE The BMS interface will help you to extract different types of data from the appliance: SGE, SGS or BFC Cyclone. These data can be converted to your Building Management System software, which will allow you to monitor your hot water installation. The BMS interface converts the information from the system to a ModBus protocol, one of the most used protocols in Building Management. The BMS interface can monitor almost 50 parameters; temperature in the appliance, burning hours, etc. If you already have an SGE, SGS or BFC and you would like to add the BMS...

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System capabilities A.O. Smith offers a wide range of products, which on their own or in certain configurations, will lead to the perfect solution for your hot water requirements. The A.O. Smith product range is constantly innovating. Throughout the year our Engineers are working on product developments, new appliances or useful additions to existing products. Integration in Building Management Partner and total supplier A number of appliances in our gas-fired product range make Each building requires the most suitable hot water solution. Our use of voltage-free contacts for fault indication...

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DUAL SERVICE CHARACTERISTICS FEATURES Module to combine central heating with a high efficiency water heater Used in combination with a condensing gas-fired water heater BFC Cyclone or solar water heaters SGE or SGS Tailored modules for BFC, SGE and SGS For applications with a relatively small heating demand compared to the hot water demand Delivered as complete package: plate heat exchanger, DHW pump, three-way mixing valve, intelligent control, temperature sensor incl. clip The maximum distance between the appliance and the plate heat exchanger can be 5 meters (in a system with a pipe diameter...

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Combining hot water and heating How dual service works Dual service is A.O. Smith’s completely unique way of utilising our high efficiency direct gas fired water heater to provide heating and hot water to a building with maximum contribution from the sun and HE water heater. In one tank, and with one control system, the water heater will control the energy input from solar and the energy output to heating while still providing the domestic hot water. Hot water and heating Dual service is especially suited to installations with a large hot The central heating set point can be programmed at 70ºC,...

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DUAL SERVICE APPLICATION EXAMPLES SPORTS FACILITIES At the majority of sporting installations there is a large demand for hot water for the showers and wash basins, and a relatively small demand for heating. In these applications the buffered energy in the BFC, SGE or SGS can be used to heat the shower and toilet building. Combined with a SGE or SGS the installation becomes even more environmentally friendly. CAMP SITE Theta dual service can be used on camp sites for warming the sanitary water heating the shower and toilet building. In this case there is a large demand for hot water and a smaller...

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Dual service Benefits Benefits for the installer The application of dual service on a BFC Cyclone, SGE or SGS By using Theta dual service combined with a condensing BFC means both the domestic hot water and the heating demand Cyclone or solar water heater SGE or SGS, it is very easy to use can be fulfilled with one installation. The installation only needs the available hot water for heating adjacent spaces. This makes one flue outlet, one water connection and one gas connection. this system very compact whilst maintaining comfort levels. Moreover, the entire installation is controlled by one...

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ENERGY-EFFICIENT PERFORMANCE SYSTEMS QUALITY Kiwa is an international quality authority, permanently searching for ways to improve processes, products, employees and organisations. Kiwa Gas Technology delivers the following services for gas quality, distribution and application: consultancy, engineering, training, product development and building of components, appliances and systems. Sustainable energy is the key word. Their expertise has allowed Kiwa to certify the following appliances of the A.O. Smith product range: TWI, BFC, SGE and SGS. (Source: kiwa.nl) Ecodesign is a European guideline,...

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Energy-efficient performance Products must be durable and energy-efficient; guidelines for energy consumption in buildings are becoming increasingly stringent. A.O. Smith has developed a number of products that fit within these standards and are often even ahead of them. Efficiency The efficiency of a water heating appliance is expressed in The A.O. Smith condensing products obtain high scores in percentages. The percentage indicates how much energy is labelling and are expected to comply with the new NOx transferred to the water in the tank compared to how much is demands. It is safe to say...

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